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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3606
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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I have an engine knock in my M37 2013. Been going on

Customer Question

I have an engine knock in my M37 2013. Been going on forever. I was told that I should try a different gas that I usually use and find a gas station with as low percentage as possible. I do us mostly shell mostly but alway premium
Submitted: 1 year ago.
Category: Infiniti
Expert:  john aka eautp replied 1 year ago.

how many miles on the car?? engine light on?

Customer: replied 1 year ago.
No engine light. 36,000 miles and has been on and off for at least 10-15,000 miles
Expert:  john aka eautp replied 1 year ago.

what has been on and off?

Customer: replied 1 year ago.
Not sure. Usually takes the car to be running a round 1/2 hr and sometimes it is louder than others. Maybe sometimes I don't hear it. It is mainly when idling.
Expert:  john aka eautp replied 1 year ago.

a spark knock is generally caused under load like when pulling a hill not at idle... Have you had infiniti look at the noise?

Customer: replied 1 year ago.
But I figured that this appears not to be uncommon according to forums online and I thought an experience Infiniti tech would be familiar with this
Expert:  john aka eautp replied 1 year ago.

This is uncommon... Are you sure its a internal noise?

Customer: replied 1 year ago.
If u were me would u be satisfied. I did speak to the experienced mechanic at the dealer and I really was trying to confirm what I hear a not uncommon. Wasn't looking to keep paying for mother info
Expert:  john aka eautp replied 1 year ago.

i have not answered yet im still gathering info ...but ill opt out maybe someone else can give you a instant answer..

Customer: replied 1 year ago.
Please opt out. Do I have to pay or not
Expert:  Jay replied 1 year ago.

Hello my name is ***** ***** thank you for your question.

Do you still require help with this issue? Let me know, I am a 24 year Nissan / Infiniti Technician and I am sure I can direct you on how to resolve this issue.

Let me know..

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