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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 18703
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Infiniti qx56: my QX56 wont start. The dash lights and Navigation

This answer was rated:

my QX56 wont start. The dash lights and Navigation screen are not on but the red security light is flashing when I put the key in ignition.

Jay :

Hello and Thank you for using JustAnswer.com

Customer:

hello

Customer:

are you there?

Jay :

yes

Jay :

Did you try jump starting the truck?

Customer:

my QX56 was running fine last week

Customer:

but since then i didnt use it. Today it wont start

Customer:

so I thought battery was dead, and I tried to jumpstart it

Customer:

it didnt work

Jay :

When you turn the key to the ON position no power comes up on the dash?

Jay :

Radio turn on anything?

Customer:

no

Customer:

just the red flashing security light

Customer:

No radio, no navigation sceen

Customer:

but the door light work

Customer:

and the warning alarm (the one remind you they key is in ignition goes on)

Jay :

Yeah, don't worry about the security light

Jay :

Do the head lights work?

Customer:

no

Customer:

I can double check in 1 sec

Jay :

Ok

Jay :

double check

Customer:

can you give me just 5 sec

Customer:

brb

Customer:

no

Customer:

The light did not work but the beep beep alarm remind you that the light is on while engine off goes on like normal.

Jay :

It sounds like you may have a blown fusible link

Jay :

Get a flash light

Jay :

and look here and see if it looks broken.

Jay :

Let me give you a image of it's location

Customer:

is that the mini fushes or the one under the hood?

Customer:

i checked all the mini fushes on the passenger side

Jay :

Yea, it's on the positive battery termina

Customer:

ah, that one

Customer:

is it those big cube shape fuses?

Jay :

yeah

Customer:

oh oh, the on that connect to the positive battery terminal

Customer:

let me step out check them very fast

Jay :

ok

Customer:

okie

Customer:

it's going to take longer than a few seconds. So i came back ><;

Customer:

but you think that may be the problem, one of the fuses there may have been fried?

Customer:

I gonna need to figure out how to take them apart to take a look =]

Jay :

Yeah, that is like the main fuse of the car

Jay :

You need to remove the negative battery terminal first

Jay :

Then remove the 12 mm nut for the fusible link, so the terminal stays on the battery and then unplug the electrical connectors to it

Customer:

I am going to need sometime to perform the task. Is there a way I can get bay to you Jay? I am Tin Tran

Jay :

That should release the fusible link

Jay :

Sure, I am online till 11 pm Tonight

Jay :

Which is 3 more hours

Jay :

So I will be here

Customer:

but how will I get to pick to see you again instead of someone else random? is there a way?

Jay :

Just log back into just answer and come back to this question. It will be under My Questions on top

Customer:

kk, Jay, thanks alot for your help. I am going to go check on that main fuse now. I will accept and give you feed back if all work out well. If not I will get back to you in probably 15-30 minute

Jay :

Not a problem. I will be here.

Jay :

Thanks Jay!

Customer:

Thanks you Jay.

Jay :

Your welcome and thank you for using JustAnswer.com

Jay :

Thanks Jay!

Customer:

Hi Jay, are you still there?

Jay :

Yes

Jay :

I am still here

Customer:

yes, you are right the fuse is fried

Customer:

but I have no idea how to get it replace, do i have to go to infinity to get the part?

Customer:

can I fix it or I have to get a whole new housing? I wish that I can send you picture

Jay :

That comes as one piece

Jay :

You can get it from a Nissan Dealer or a Infiniti dealer

Jay :

It's the same as a Armada

Customer:



the fuse
Full Size Image

Jay :

Oh yeah, I see the break

Customer:

oh I see. My car has not start yet but this is a first step to fix it. I am going to get it now. I am going to hit accept payment now. Thanks you Jay.

Jay :

Your welcome and thank you for using JustAnswer.com

Jay :

Thanks Jay!

Customer:

yah, the whole thing come only in 1 piece so I gotta order the whole thing right?

Jay and other Infiniti Specialists are ready to help you

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