How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jay Your Own Question

Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 14438
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
10181755
Type Your Infiniti Question Here...
Jay is online now
A new question is answered every 9 seconds

How do I remove the old power antenna mast.

Resolved Question:

How do I remove the old power antenna mast. 2000 Infinity G20
Submitted: 3 years ago.
Category: Infiniti
Expert:  Jay replied 3 years ago.

Jay :

Hello and Thank you for using JustAnswer.com

Jay :

Did you remove the nut for the antenna yet? Here is a image on how the mast is secured.

Full Size Image

Jay :

I know this is a QX4 image, but they all work the same way.

Jay :

if you have any more questions on this, please feel free to ask. Thanks Jay!

Customer :

I just tried following the diagram. I'm still unable to pull the mast out. From looking at the replacement, it appears that there is a "clip" on the outer sleeve that needs to be depressed. The antenna is in the rear fender and I am unable to see where I think the sleeve should be.

Jay :

There is no clip.

Jay :

When the mast gets broken, it can get jammed into the motor

Jay :

So it may require some force to remove the broken mast

Jay :

I have had to actually remove the antenna motor some times, and put the mast into a vise and pull on the motor to get it out.

Jay :

There is a sleeve at the bottom of the mast, but that acts as a shim to keep the mast tight. It doesn't lock in to anything. The nut is what retains the sleeve and the mast from coming out when the antenna goes up.

Customer :

I still have not gotten it out. I will try again tomorrow.

Jay :

Ok. You may need to remove the motor if the mast is stuck in there that good.

Jay :

You did remove that top nut off right?

Customer :

I have tried to pulled it out with the nut off and on but very loose. When I pull up on the outer or lower sleeve it comes up and stops with a metal a hitting metal sound.

Jay :

the nut has to be completely off. If you can't get the mast out, then the motor will need to be removed to try to get the mast out.

Jay :

If you have play, it should come right out

Jay :

Push down and yank up

Jay :

If you can't get it out. Then you will have to remove the power antenna motor and try to get it off out of the car.

Customer :

I've done the push down and yank up many times. I'm trying to think of some way of getting a better hold on it other than vise grips.

Jay :

Then you will need to remove the motor from the car

Jay :

to try to get it out

Jay :

I have taken apart the motor, and remove the tube from the motor and put the mast in a vise to get it out

Jay :

If you have to much trouble getting the mast out, then you may need to replace the motor.

Jay :

But normally you can get the mast out. Some times they can be buggers to get out when broken

Jay :

Especially when there isn't much to grab.

Customer :

My mast is not broken. It binds and will only extend 6 or 8 inches.

Jay :

ok

Jay :

You will then need to remove the motor, and take it apart to remove the mast.

Jay :

What is most likely happening is the mast is bent, that that is what is keeping it from coming out

Jay :

It feels like a clip, cause of the bend, but there is no clip.

Jay :

The motor is secured by the Top antenna mast nut, and one or two 10 mm bolts inside the truck area. The right side trunk lining needs to be removed, or folded back to access the mounting. Then there is a clear drain hose on the bottom off the motor assembly that just sticks out the bottom of the fender for water draining.

Jay :

If you have any more questions on this, please feel free to ask. Thanks Jay!

Customer :

How do I return to this session tomorrow?

Jay :

Just log into JustAnswer and come back to this question

Jay :

I am normally here evenings after 7 pm EST till around 10 to 11 pm EST almost every day.

Customer :

OK, talk to you tomorrow.

Jay :

Take care.

Customer :

Do you have instructions/diagram for removing the motor?

Jay :

The manual doesn't give directions. I already instructed you on how to remove it.

Jay :

he motor is secured by the Top antenna mast nut, and one or two 10 mm bolts inside the truck area. The right side trunk lining needs to be removed, or folded back to access the mounting. Then there is a clear drain hose on the bottom off the motor assembly that just sticks out the bottom of the fender for water draining.

Jay :

Then there is the antenna wire that plugs into it, and the electrical connector that plugs into the motor.

Jay :

Thanks Jay!

Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 14438
Experience: 20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
Jay and other Infiniti Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro! cjaz Lexington, KY
< Last | Next >
  • I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro! cjaz Lexington, KY
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
 
 
 

Meet The Experts:

 
 
 
  • Jay

    Certified Infiniti Technician

    Satisfied Customers:

    1800
    20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
< Last | Next >
  • http://ww2.justanswer.com/uploads/FI/FixUrNissan/2012-1-1_32117_me2.64x64.jpg Jay's Avatar

    Jay

    Certified Infiniti Technician

    Satisfied Customers:

    1800
    20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
  • http://ww2.justanswer.com/uploads/IN/InfinitiExpert/2012-1-16_317_family004.64x64.jpg Ryan's Avatar

    Ryan

    Infiniti Master Tech

    Satisfied Customers:

    873
    Infiniti Master available by request Thank you!!!
  • http://ww2.justanswer.com/uploads/NI/NISSANMASTER/2011-10-24_84641_201087154224pic.64x64.gif ROY's Avatar

    ROY

    Nissan Master

    Satisfied Customers:

    188
    Nissan Master and ASE certified Master Technician
  • http://ww2.justanswer.com/uploads/athensblue/2010-07-15_023029_me.JPG Mike O.'s Avatar

    Mike O.

    Infiniti Master technician

    Satisfied Customers:

    81
    17 years Nissan/Infiniti experience
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Infinity Tech -

    Satisfied Customers:

    75
    18+yrs experience. State Inspector and Infinity Diagnostics
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    70
    ASE Master Tech 15+ years
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Infiniti Mechanic

    Satisfied Customers:

    60
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.