New Zealand Law
Have New Zealand Law Questions? Ask a Lawyer Online.
A guest at a motel is there because of a contract between the motel owner and the guest. In this contract you can set conditions for the guest, and this includes behaviour conditions. If he does not observe the conditions he is breaking the contract and you are entitled to cancel the contract and ask him to leave. Any breach of contract also entitles you to claim damages, and the damages which apply to this are the reasonable costs of getting rid of him. You can also have a specific term in your contract that expulsion for bad behaviour means he cannot get a refund. So you can refuse a refund and state that the costs of getting rid of him, and the downtime while you prepare the room for the next guest equal the amount of refund in any event