New Zealand Law
Have New Zealand Law Questions? Ask a Lawyer Online.
Normally you are entitled to get a refund where the good are not suitable for the purpose your bought it for. If the steam cleaner was in good working order but you have changed your mind about buying this, you would not normally get a refund. You would have to show that you were misled as to the use of this appliance, and perhaps "oversold" the appliance and that it was not something you needed. But if they agree to you getting substitute appliance, and you return this as unused, then you should get a full swap with another appliance
The issue is whether you were misled into buying this appliance, or just changed your mind. If you were misled, then you can ask for a refund in full. If you have changed your mind about the purchase then they dont have to refund.
I am sorry but that is definitely your computer which has reduced the size of the print. I cannot change the font size at my end. You need to change the settings in your browser, whether it is Internet Explorer or Chrome