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At my last visit to the store I told the the salesperson that I have lost faith in this phone and want my money back. He insisted that he couldn't give me my money back and it would need to be sent away for repair.
I do intend to ask for money back tomorrow, what do I say if they refuse. Do I legally have the right to demand my money back? If so what part of of the consumer guarantees act do I quote.
Can they insist I take a replacement phone? I don't ever what other Nokia phone. I want my money back.
They will claim that I some how damaged the data connector. How do I counter that arguement?
Thank you. This is the information I needed
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