My concern I get a quote (email/verbal from someone - are they legal). I am in business in my own name.The vehicle then goes in to be serviced, I recieve an account from them for 3 x higher than what I originally expected. The job is not carried out to my satisfaction (they make parts instead of buying them from auckland or overseas. Basically serviced by a couple of guys with poor work ethic.) Do I have to pay ? he has placed me into a debt collector, what can I do
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If someone quotes by emailthis is legal. But they should not exceed the quote by more than 10% which is the commonly accepted figure for exceeding such a quote. If they discover more work is needed then they should tell you in advance, and ask for consent. In this case you can take this to the Disputes Tribunal where they will be very likely to tell the mechanics that their quote is binding and that their bill is excessive.
Look it doesnt even appear that the vehicle has been serviced.
Sorry : Another NZ question
This sounds almost like fraud to me in that case; Perhaps you should get the vehicle checked by sonme other mechanics and see if this the case. Then take them to the Tribunal and ask for damages for their breach of the contract
LLB MMgt FAMINZ 32 years qualified as lawyer
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