How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dr. Rick, MD Your Own Question
Dr. Rick, MD
Dr. Rick, MD, Board Certified MD
Category: Neurology
Satisfied Customers: 10572
Experience:  20+ years as a doctor. Internal Medicine Internship in NYC
Type Your Neurology Question Here...
Dr. Rick, MD is online now
A new question is answered every 9 seconds

I got some imagine done. on my neck/back. Can anyone that

Customer Question

I got some imagine done. on my neck/back. Can anyone that understands how to read scans, please take a look.
Submitted: 7 months ago.
Category: Neurology
Expert:  Dr. Frank replied 7 months ago.
Hello. Welcome to JA. If you upload your MRI to a website like Dropbox, then provide a link, for an additional fee I can review your scan and call you. If you have a question about an image slice on the scan, just I.upload a jpeg file and ask the question, I can then review the image and reply. Dr Frank
Customer: replied 7 months ago.

Ok, send me the price, additional fee. I don't see it.

Expert:  Dr. Frank replied 7 months ago.
I attached the phone call option as the additional Q and A price is the same but the software to display isn't available
Customer: replied 7 months ago.

I'm stuck. I don't see. I'm ready to pay additional, but I don't see a place to do it.

Expert:  Dr. Frank replied 7 months ago.
Can you upload the MRIs first to Dropbox? Make sure first. You should see a box to accept the phone offer. Click on that or if you can't find it contact customer service by the link at the bottom of the page.
Customer: replied 7 months ago.

Here you go.

What will this extra help consist of?

Will you be reading the whole MRI and send me what you see all the way...?

Expert:  Dr. Rick, MD replied 7 months ago.

Hi. My name is***** and I am online and available to help you today. Thank you for your patience.

Question and answer is just one of the services I offer. I can also provide you with premium services, such as live telephone or skype consultation, at a small additional cost. Let me know if you are interested.

I see that your expert has opted out.

Why was this MRI done?

Do you have the official reading from the radiologist?

How old are you?


How long ago was this scan done?

Do you have any other medical problems or take any medications?

This is not an answer, but an Information Request. I need this information to answer your question. Please reply, so I can answer your question. I look forward to helping you.

Expert:  Dr. Rick, MD replied 7 months ago.

I look forward to assisting you.

Customer: replied 7 months ago.

I didnt know why the other doctor opted out. I was asking what his extra services was going to be for. I wanted to see if he can read the mri. I havent got the radiologist report yet, but I never trust just one radiologist.

Expert:  Dr. Rick, MD replied 7 months ago.

How did you get the entire scan on disk without a report?

Also, please see my requests for further data above.

Related Neurology Questions