How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask linda_us Your Own Question

linda_us
linda_us, Master's Degree
Category: Multiple Problems
Satisfied Customers: 1252
Experience:  Business Analyst and Solution Consultant with over 9 years of experience.
19873544
Type Your Multiple Problems Question Here...
linda_us is online now
A new question is answered every 9 seconds

RA hs

Customer Question

Question 1 of 20 5.0 Points Which statement is NOT correct about the business-government-society interdependence? A. Most business actions impact others in society. B. Few governmental actions have a direct or indirect impact on business. C. Business and government continuously affect all segments of the general public. D. It demands that managers acquire a conceptual understanding of these relationships. Reset Selection Mark for Review What's This? Question 2 of 20 5.0 Points Which of the following is the result of an inseparable relationship between business and society? A. All business decisions have a social impact. B. The vitality of business depends on society's actions and attitudes. C. The survival of business is independent of society. D. Both A and B, but not C Reset Selection Mark for Review What's This? Question 3 of 20 5.0 Points Which argument says that stakeholder management realistically depicts how companies really work? A. Descriptive argument B. Instrumental argument C. Normative argument D. Fiduciary argument Reset Selection Mark for Review What's This? Question 4 of 20 5.0 Points Which of the following is NOT considered to be a nonmarket stakeholder? A. Government agencies B. The natural environment C. Activist groups D. Non-governmental organizations Reset Selection Mark for Review What's This? Question 5 of 20 5.0 Points A stakeholder analysis: A. creates equality among all stakeholder interests. B. allows managers to examine two primary questions. C. involves understanding the nature of stakeholder interests. D. All of the above Reset Selection Mark for Review What's This? Question 6 of 20 5.0 Points Which of the following is NOT an example of stakeholders' economic power? A. A toy manufacturer halts supplies to a customer that demanded very low prices B. A social group protests a government's decision to raise taxes C. A local community boycotts a grocery store suspected of inaccurate weight scales D. A social organization demands the closure of a business that has a discriminatory hiring policy Reset Selection Mark for Review What's This? Question 7 of 20 5.0 Points When a community group sues a company for health effects caused by unsafe toxic chemicals disposal, it is an exercise of a stakeholders': A. legal power. B. voting power. C. economic power. D. political power. Reset Selection Mark for Review What's This? Question 8 of 20 5.0 Points Stakeholders stand out to managers when they exhibit: A. integrity, power, and legitimacy. B. power, legitimacy, and urgency. C. integrity, loyalty, and power. D. legitimacy, loyalty, and urgency. Reset Selection Mark for Review What's This? Question 9 of 20 5.0 Points Stakeholders have been able to form international coalitions more successfully through use of: A. government regulation. B. community involvement. C. communications technology. D. unions. Reset Selection Mark for Review What's This? Question 10 of 20 5.0 Points Businesses' relationships with stakeholders have evolved in the following order: A. reactive, proactive, interactive, and cyberactive relationships. B. inactive, reactive, proactive, and interactive relationships. C. self-active, interactive, proactive, and cyberactive relationships. D. inactive, internally-active, externally-active, and change-active relationships. Reset Selection Mark for Review What's This? Question 11 of 20 5.0 Points McDonalds' response to critics of the company's treatment of animals include: A. hiring experts to analyze options. B. experimenting with slaughter house audits. C. convening an Animal Welfare Council. D. All of the above Reset Selection Mark for Review What's This? Question 12 of 20 5.0 Points The emergence of a public issue indicates that: A. a gap has developed between what stakeholders expect and what an organization is actually doing. B. technology is forcing ethics and business strategy closer together. C. consumers are unaware of how an organization's actions affect them. D. All of the above Reset Selection Mark for Review What's This? Question 13 of 20 5.0 Points Public affairs management addresses government issues through: A. advocacy ads. B. liability lawsuits. C. proxy election management. D. All of the above Reset Selection Mark for Review What's This? Question 14 of 20 5.0 Points The issues management process is a: A. beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage. B. beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage. C. systematic process companies use when responding to public issues that are of greatest importance to the business. D. confusing process that is rarely used to help top management within an organization. Reset Selection Mark for Review What's This? Question 15 of 20 5.0 Points Legal environmental intelligence includes: A. patterns of aggressive growth versus static maintenance. B. analysis of local, state, national, and international politics. C. considerations of patents, copyrights, or trademarks. D. information regarding costs, prices, and international trade. Reset Selection Mark for Review What's This? Question 16 of 20 5.0 Points One of the most valued benefits of the public affairs function is: A. The ability to acquire competitive intelligence that may not be available through legal means. B. The ethical acquisition of competitor intelligence. C. To enforce the company's code of conduct against using illegally obtained competitor intelligence. D. To influence top managers that competitive intelligence is important. Reset Selection Mark for Review What's This? Question 17 of 20 5.0 Points Once an organization has implemented the issue management program, it must: A. use trade associations or consultants to follow high priority issues. B. study the results and make necessary adjustments. C. not limit the number of public issues the firm can address. D. pick a selected number of issues to address immediately. Reset Selection Mark for Review What's This? Question 18 of 20 5.0 Points Issue management: A. often under-emphasizes technique. B. often overemphasizes technique. C. often overemphasizes creative problem solving. D. is an art, not a science. Reset Selection Mark for Review What's This? Question 19 of 20 5.0 Points Which of the following supported WalMart's proposal to build stores in Inglewood, CA? A. Ingelwood's Mayor B. Church groups C. Community groups D. The United Food and Commercial Workers Union Reset Selection Mark for Review What's This? Question 20 of 20 5.0 Points Harnessing human imagination to create new approaches to the concerns of modern society is an example of: A. personal identification. B. networks. C. business profits. D. technology.


 


Question 1 of 20 5.0 Points Corporations have a role in establishing their community's: A. tax base. B. safety. C. economic growth. D. All of the above Reset Selection Mark for Review What's This? Question 2 of 20 5.0 Points Modern corporations should be socially responsible because they: A. are responsible to the stockholders of the company. B. create jobs, influencing the lives of employees. C. are highly profitable. D. All of the above Reset Selection Mark for Review What's This? Question 3 of 20 5.0 Points A modern-day expression of the charity principle does NOT include: A. balancing the interests and needs of many diverse groups in society. B. expressions of corporate philanthropy. C. voluntary actions to promote the social good. D. taking a paternalistic approach to community affairs. Reset Selection Mark for Review What's This? Question 4 of 20 5.0 Points Which of the following is NOT an example of the charity principle? A. Endowing public libraries B. Supporting settlement houses for the poor C. Supporting a governmental protection agency D. Donating money to a family-counseling center Reset Selection Mark for Review What's This? Question 5 of 20 5.0 Points The antitrust cases brought against Microsoft by regulators in the United States and Europe are examples of: A. promoting long-term profits for business. B. government efforts to reduce a company's abuses of its monopoly power in the marketplace. C. correcting social problems caused by business. D. None of the above Reset Selection Mark for Review What's This? Question 6 of 20 5.0 Points Which of the following is an argument in favor of corporate social responsibility? A. It is always good business to act charitably. B. It balances businesses' power with their responsibility to act. C. Corporate reputation is the most critical factor driving profits. D. Promotes short-term profitability for businesses. Reset Selection Mark for Review What's This? Question 7 of 20 5.0 Points Positive reputation can be valued as an intangible corporate: A. asset. B. liability. C. charity. D. expense. Reset Selection Mark for Review What's This? Question 8 of 20 5.0 Points Which of the following examples does NOT show a company guided by enlightened self-interest? A. A company providing the best quality product at a fair price B. A company providing assistance to employees who attend evening college C. A company breaking past records by maximizing quarterly profits D. A company vice-president invited to attend a local community's town planning meeting Reset Selection Mark for Review What's This? Question 9 of 20 5.0 Points When undertaking social initiatives, a company: A. must take out social responsibility insurance. B. will always receive long-term profits. C. may sacrifice short-term profits. D. risks going bankrupt in nearly all cases. Reset Selection Mark for Review What's This? Question 10 of 20 5.0 Points Social responsibility reflects: A. the type of governmental rule and degree of individual freedom in a nation. B. social activists' power and the extent that social regulation is found in a country. C. cultural values and traditions, taking different forms in different societies. D. All of the above Reset Selection Mark for Review What's This? Question 11 of 20 5.0 Points Which of the following is NOT a driver of the Corporate Social Responsiveness phase of Corporate Social Responsibility? A. Religious/ethnic beliefs B. Social unrest/protest C. Stakeholder pressures D. Public policy/government regulations Reset Selection Mark for Review What's This? Question 12 of 20 5.0 Points All of the following are examples of the phases of Corporate Social Responsibility EXCEPT: A. Corporate/Global Citizenship. B. Corporate Charity Principle. C. Corporate Social Stewardship. D. Corporate/Business Ethics. Reset Selection Mark for Review What's This? Question 13 of 20 5.0 Points As part of a continuing company commitment to monitor its manufacturing facilities, Mattel formed: A. the "Zero Tolerance" program. B. the Manufacturing Assessment Team. C. the Independent Monitoring Council. D. All of the above Reset Selection Mark for Review What's This? Question 14 of 20 5.0 Points The term corporate citizenship has been used to refer to: XXXXX XXXXX acting responsibly toward stakeholders. B. moral obligations to society at large. C. demands made by the trustees of the public's interests. D. All of the above Reset Selection Mark for Review What's This? Question 15 of 20 5.0 Points Which of the following principles of corporate citizenship strive for a competitive return on investment? A. Consumer Relations B. Investor Relations C. Employee Relations D. Supplier Relations Reset Selection Mark for Review What's This? Question 16 of 20 5.0 Points Which of the following is NOT a professional association and consultancy in corporate social responsibility? A. Business for Social Responsibility B. Center for Global Citizenship C. Corporate Social Responsibility Europe D. Asian Forum on Corporate Social Responsibility Reset Selection Mark for Review What's This? Question 17 of 20 5.0 Points A company that has just begun reporting to stakeholders is in which stage of the corporate citizenship process? A. Innovative stage B. Integrated stage C. Engaged stage D. Transforming stage Reset Selection Mark for Review What's This? Question 18 of 20 5.0 Points Managers responding to the needs of the local education system as a normal or routine aspect of its operations is an example of an organization in the: A. innovative stage. B. integrated stage. C. transforming stage. D. engaged stage. Reset Selection Mark for Review What's This? Question 19 of 20 5.0 Points According to a study of corporate citizenship in Latin America and Canada, which of the following is NOT one of the four levels of corporate social responsibility activity? A. Delayed B. Running C. Catching up D. Stalled Reset Selection Mark for Review What's This? Question 20 of 20 5.0 Points Which of the following is NOT one of the four quadrants of the balanced scorecard approach? A. People and knowledge B. Internal C. External D. Financial


 


Question 1 of 20 5.0 Points People's ethical beliefs come from: A. legislative action and judicial decisions. B. reading the company's profit and loss statements. C. their religious background, family, and education. D. the organization's code of ethics. Reset Selection Mark for Review What's This? Question 2 of 20 5.0 Points People everywhere depend on ethical systems to tell them whether their actions are: A. legal or illegal. B. right or wrong. C. financially attainable or not. D. logical and in sound judgment. Reset Selection Mark for Review What's This? Question 3 of 20 5.0 Points Under the Sarbanes-Oxley Act, corporations are required to: XXXXX XXXXX their CEO and CFO sign off on financial statements as accurate and fair. B. have their audit committee comprised of only executives employed by the firm. C. collect reimbursements from the U.S. government if financial restatements occur. D. All of the above Reset Selection Mark for Review What's This? Question 4 of 20 5.0 Points Cross-cultural contradictions arise due to: XXXXX XXXXX emergence of a developing country's economic power. B. religious differences practiced by business executives. C. differences between home and host countries' ethical standards. D. All of the above Reset Selection Mark for Review What's This? Question 5 of 20 5.0 Points As business becomes increasingly global: A. it must turn to national laws for guidance. B. ethical issues become issues of free trade. C. a global code of conduct will emerge for businesses. D. cross-cultural contradictions will increase. Reset Selection Mark for Review What's This? Question 6 of 20 5.0 Points Which of the following was NOT a moral value acknowledged by Aristotle? A. Temperance B. Charity C. Justice D. Prudence Reset Selection Mark for Review What's This? Question 7 of 20 5.0 Points According to Clarence Walton, the key to ethical standards in business is: A. personal character. B. highly paid executives. C. clear governmental directives. D. an ethics professor on the board of directors. Reset Selection Mark for Review What's This? Question 8 of 20 5.0 Points Business managers need a set of ethical guidelines to help them: A. understand the changing customs throughout the world. B. justify the resolution which best helps themselves. C. identify and analyze the nature of ethical problems. D. None of the above Reset Selection Mark for Review What's This? Question 9 of 20 5.0 Points According to the utilitarian reasoning, if the benefits outweigh the costs, then the action is ethical because it produces: A. the greatest good for the greatest number of people. B. an equal amount of good for an equal number of people. C. the greatest good for a select number of people. D. an equal amount of good for the greatest number of people. Reset Selection Mark for Review What's This? Question 10 of 20 5.0 Points A just or fair ethical decision occurs when: A. the rights of all affected are considered. B. the greatest good for those with power is achieved. C. benefits and burdens are distributed equally. D. All of the above Reset Selection Mark for Review What's This? Question 11 of 20 5.0 Points Whistle-blowing occurs when: A. a company president calls on employees in the organization to observe the firm's code of ethics. B. an employee goes public with a complaint after failing to convince the company to correct an alleged abuse. C. a consumer group calls for a boycott of a firm's product due to questionable advertisements. D. an employee is found guilty of criminal wrongdoing by a government agency. Reset Selection Mark for Review What's This? Question 12 of 20 5.0 Points The core components upon which a company's ethical performance depends include: A. the values and virtues of the managers. B. the personal character of the managers and employees. C. the traditions, attitudes, and business practices built into a company's culture. D. All of the above Reset Selection Mark for Review What's This? Question 13 of 20 5.0 Points Which of the following is NOT one of the five core values developed by the Holt Company? A. Efficiency B. Dynamic C. Success D. Ethics Reset Selection Mark for Review What's This? Question 14 of 20 5.0 Points If a manager approaches ethics with benevolence in mind, he or she would stress what? A. Friendly relations with an employee B. Company rules and procedures C. Laws and professional codes D. Economic efficiency Reset Selection Mark for Review What's This? Question 15 of 20 5.0 Points The Kanebo Limited scandal is an example of a lapse in: A. information technology ethics. B. marketing ethics. C. finance ethics. D. accounting ethics. Reset Selection Mark for Review What's This? Question 16 of 20 5.0 Points A giant step is taken toward improving ethical performance throughout the company when: A. the firm hires a university ethics professor to lecture employees on moral philosophy. B. the Justice Department launches an investigation of the firm's pricing practices. C. senior-level managers signal to employees that they believe ethics is a high priority. D. a consumer hot line is created and staffed 24 hours a day. Reset Selection Mark for Review What's This? Question 17 of 20 5.0 Points Which of the following statements is true? A. In Japan, most codes were found to be a mixture of legal compliance and statements of mission. B. The rationale underlying corporate codes of ethics are the same from country to country. C. The values and mission codes are least popular with European and Canadian companies. D. Codes of ethics in Latin America primarily focus on guidelines for accepting or refusing gifts. Reset Selection Mark for Review What's This? Question 18 of 20 5.0 Points The Institute for Corporate Ethics was created to: XXXXX XXXXX managers when an ethical dilemma arises. B. provide assistance for developing ethics policies for organizations. C. develop and conduct training programs for senior managers. D. oversee ethics audits. Reset Selection Mark for Review What's This? Question 19 of 20 5.0 Points The critical component in installing an effective ethics program is: A. to allow all employees the freedom to act as they wish. B. in hiring an expensive ethics consultant. C. the integration of various ethics safeguards into a comprehensive program. D. maintaining the position as the industry sales leader. Reset Selection Mark for Review What's This? Question 20 of 20 5.0 Points One of the most widespread and potentially powerful efforts to combat bribery was initiated by: A. the Global Forum on Fighting Corruption. B. the Organization for Economic Cooperation and Development. C. International Labour Organization. D. the U.S. Foreign Corrupt Policy Act.


 


Question 1 of 20 5.0 Points The set of dynamic interpersonal processes that cause the initiation, direction, intensity, and persistence of work-related behaviors of subordinate salespeople toward attaining organizational goals and objectives is known as: A. goal-setting. B. motivation. C. expectancy. D. instrumentality. Reset Selection Mark for Review What's This? Question 2 of 20 5.0 Points The three elements of the theories of motivation include all EXCEPT: A. direction. B. frequency. C. intensity. D. persistence. Reset Selection Mark for Review What's This? Question 3 of 20 5.0 Points Peter Deutsch is a sales manager for an industrial products firm. He is responsible for 20 salespeople - most of whom have been with the company ten years or more. A particular concern for Mr. Deutsch is how to help his salespeople to self-actualize. In terms of Maslow’s Need Theory, which of the following approaches would be most appropriate to bring about sales force self-actualization? A. Provide a balances package of fringe benefits for the salespeople. B. Call regular sales meetings, make frequent telephone calls to individual salespeople, visit salespeople in the field, and distribute a newsletter. C. Provide promotional opportunities and public recognition for superior achievements. D. Provide creative work experience, freedom, advanced education courses, and self-development workshops as well as greater job control for the salespeople. Reset Selection Mark for Review What's This? Question 4 of 20 5.0 Points As contrasted with hygiene factors, a sales manager might use which of the following as “motivators?” A. Increase salaries of all salespeople. B. Improve the working conditions for salespeople, e.g., upgrade their automobiles and the quality of technical equipment available to them. C. Assign salespeople to new, more challenging tasks such as opening new accounts or selling new product categories. D. Provide each salesperson with a spacious office and an unlimited expense account when handling company business. Reset Selection Mark for Review What's This? Question 5 of 20 5.0 Points __________ refer to those rewards controlled by managers and customers (e.g., pay, bonuses, and promotions). A. Intrinsic rewards B. Positive reinforcement C. Extrinsic rewards D. Behavior modification Reset Selection Mark for Review What's This? Question 6 of 20 5.0 Points When salespeople achieve or surpass a specified sales quota, they are often given a monetary bonus and/or special recognition to reward them for their performance as well as to motivate them to continue. This is/These are known as: A. recognition. B. intrinsic rewards. C. non-financial incentives. D. an incentive program. Reset Selection Mark for Review What's This? Question 7 of 20 5.0 Points Which of the following sales contest objectives is matched correctly with an appropriate reward? A. Stimulate more orders – prize for placing quota of displays B. Secure prospects – prizes for greatest sales from formerly dead accounts C. Increase sales orders – prizes to all who make quota of calls and demonstrations D. Build higher unit sales – prizes to those who maintain best sales record for selling entire line during specified time Reset Selection Mark for Review What's This? Question 8 of 20 5.0 Points __________ sales meetings are considered the backbone of the communication system and usually give salespeople the greatest support. A. Local B. Regional C. National D. International Reset Selection Mark for Review What's This? Question 9 of 20 5.0 Points __________ is exemplified by salespeople identifying with and internalizing the company’s values and goals and desire to stay a viable member of the organization. A. Job satisfaction B. Organizational commitment C. Job commitment D. Organizational climate Reset Selection Mark for Review What's This? Question 10 of 20 5.0 Points The maturity/maintenance stage is characterized by the affected employee’s: A. disengagement from work. B. searching for a comfortable position. C. seeking stabilization in occupation. D. greater commitment to the firm. Reset Selection Mark for Review What's This? Question 11 of 20 5.0 Points In examining the effect of various compensation plans on company profits, a seminal study identified several types of salespeople. __________ allocate their time according to a personally determined ratio of work and leisure that is not influenced by opportunities for increased earnings. A. Trade-offers B. Money-oriented individuals C. Satisfiers D. Creatures of habit Reset Selection Mark for Review What's This? Question 12 of 20 5.0 Points With regard to compensation systems, which one of the following statements is INCORRECT? A. Reward preferences and reward levels, and managers’, subordinates’, and superiors’ perceptions of the adequacy of their rewards are known to differ. B. There is reward equality at successive hierarchical levels. C. Compensation and perks tend to increase at the higher levels of a corporation, creating status and power differences. D. The importance employees assign to rewards differs according to their changing needs, career stage, and organizational level. Reset Selection Mark for Review What's This? Question 13 of 20 5.0 Points The first step in developing the compensation plan for a sales force is to: XXXXX XXXXX the compensation mix. B. establish specific objectives. C. prepare job descriptions. D. determine general levels of compensation. Reset Selection Mark for Review What's This? Question 14 of 20 5.0 Points The fourth step in developing the compensation plan for a sales force is to: XXXXX XXXXX the compensation mix. B. establish specific objectives. C. prepare job descriptions. D. determine general levels of compensation. Reset Selection Mark for Review What's This? Question 15 of 20 5.0 Points Which of the following compensation plans is most frequently used by the aerospace, petroleum, and chemical industries, where service and engineering skills are particularly important to customers? A. Salary plus incentive B. Straight salary C. Straight commission D. Combination Reset Selection Mark for Review What's This? Question 16 of 20 5.0 Points Combination compensation plans are the most flexible of all approaches and fit a variety of conditions. __________ plans are best when management wants to get high sales without sacrificing customer service. A. Salary plus commission B. Salary plus bonus C. Salary plus commission plus bonus D. Commission plus bonus Reset Selection Mark for Review What's This? Question 17 of 20 5.0 Points Which of the following trends in sales compensation focuses on customer satisfaction and relationship building? A. Signing bonuses B. CSBI C. Tying sales compensation to productivity D. Blending sales-oriented goals with organizational goals Reset Selection Mark for Review What's This? Question 18 of 20 5.0 Points Developing a sales manager’s compensation plan is challenging because: A. the sales manager’s responsibility is neither purely sales nor purely management. B. they continually strive for long-term sales, yet must also meet short-term goals. C. their compensation should be based on yearly sales performance. D. their compensation is based on a single functional area of the company. Reset Selection Mark for Review What's This? Question 19 of 20 5.0 Points Alan Farber is a top-notch sales representative for an industrial products company in the Midwest. He is reimbursed for expenses up to 4 percent of his net sales, and receives a bonus for keeping selling expenses below 4 percent of net sales. Which of the following basic reimbursement plans is Mr. Farber’s company using? A. Unlimited reimbursement plan B. Limited reimbursement plan C. Combination reimbursement plan D. Negative reimbursement plan Reset Selection Mark for Review What's This? Question 20 of 20 5.0 Points Which of the following is an advantage of limited reimbursement plans? A. Salespeople feel the sales manager lacks trust in their making selling expenditures. B. It restricts exceptional expenses which might gain or save a customer. C. It tempts salespeople to switch reporting of expenditures from one time period to another to avoid going over the expense limits. D. It makes salespeople reduce expense-account padding.


 


Question 1 of 20 5.0 Points The program for auditing the sales force organization includes which of the following areas? A. Geographical environment B. Sales manager’s educational level C. Sales force members’ educational levels D. Overall sales force performance Reset Selection Mark for Review What's This? Question 2 of 20 5.0 Points It is most advisable for a sales manager to schedule an audit: A. only after some major problem has emerged. B. when competition becomes fierce. C. at least quarterly. D. at least annually. Reset Selection Mark for Review What's This? Question 3 of 20 5.0 Points Of the following, __________ will be the most reliable, accurate, and important single source of sales information. A. warranty cards B. salesperson’s call reports C. customer invoices D. salesperson's expense reports Reset Selection Mark for Review What's This? Question 4 of 20 5.0 Points Alma Molloy has recently been promoted to sales manager for a medium-sized consumer products wholesaler. She wants to find out the names of prospects and customers being called on, products sold, terms of sale, methods of payment, and mode of shipment. Which of the following sources of sales information will be most helpful to Ms. Molloy? A. Consumer diaries and salespersons’ expense accounts B. Sales invoices and salespersons’ call reports C. Individual customer and prospect records and warranty cards D. Warranty cards and store audits Reset Selection Mark for Review What's This? Question 5 of 20 5.0 Points When deciding at what organizational level the sales analysis will be conducted, the following factor is not considered: A. region. B. territory. C. organizational hierarchy. D. district. Reset Selection Mark for Review What's This? Question 6 of 20 5.0 Points __________ provide basic demographic data on customers, location of purchases, prices paid, reasons for purchases, and service expected. A. Warranty cards B. Consumer diaries C. Salesperson’s call reports D. Sales invoices Reset Selection Mark for Review What's This? Question 7 of 20 5.0 Points The first figures studied in sales analysis are: A. sales volume. B. sales costs. C. direct selling costs. D. indirect selling costs. Reset Selection Mark for Review What's This? Question 8 of 20 5.0 Points It is important that all sales managers understand the “iceberg principle” because it states that: A. analogous to the invisible 90 percent of floating icebergs which can sink mighty ships (like the Titanic), favorable total sales figures can hide unprofitable market segments and unproductive sales activities. B. large numbers of the sales force are not very productive compared to what they could be since their sales managers are cold, aloof, and insensitive to their individual needs, i.e., they act much like a floating iceberg. C. like a floating iceberg, some salespeople will initially rise above the others due to their self-promotion efforts and flamboyance, yet it is the hardworking average salesperson who makes up the vast ocean of successful salespeople. D. many salespeople merely float near the surface, somewhat like icebergs, without ever attempting any in-depth penetration of their markets to obtain larger sales. Reset Selection Mark for Review What's This? Question 9 of 20 5.0 Points With regard to collecting sales data, all of the following are true EXCEPT: A. sales figures are usually reported in both dollars and units. B. sales data are frequently subcategorized by territories. C. sales data are frequently subcategorized by customer class. D. sales data by territory typically cannot be subdivided any further. Reset Selection Mark for Review What's This? Question 10 of 20 5.0 Points The relationship between inputs (marketing efforts) and outputs (sales goals or results) is known as input-output efficiency—a measure of sales organization efficiency. From the data given below, what is the efficiency ratio? Data: (1) 3,000 sales calls at $100 (2) 5,000 telephone calls at $1 (3) 15 trade magazine advertisements at $1,000 (4) Sell 2,000 new office machines ($1,000 each) @ $500 gross margin A. 2.000 B. 3.125 C. 5.150 D. 8.500 Reset Selection Mark for Review What's This? Question 11 of 20 5.0 Points Costs that do not change with sales volume are known as: A. functional costs. B. indirect costs. C. fixed costs. D. sunk costs. Reset Selection Mark for Review What's This? Question 12 of 20 5.0 Points Relative to the analysis of sales volume, costs, and profits, traditional income statements can be considered as: A. extremely beneficial. B. direct and to the point. C. limited value because they fail to reveal the costs of performing different marketing activities. D. the basic tool of analysis. Reset Selection Mark for Review What's This? Question 13 of 20 5.0 Points Marketing cost analysis: A. studies total sales volume first. B. adds sales revenue to various market segments or organizational units. C. investigates the costs incurred and profits generated from sales volume. D. is performed entirely by the headquarters marketing team. Reset Selection Mark for Review What's This? Question 14 of 20 5.0 Points The “concentration principle” suggests that: A. favorable total sales figures can easily hide unprofitable market segments. B. the major portion of any organization’s sales, costs, or profits comes from a small proportion of business segments. C. target markets with high potential are concentrated in sparsely populated geographical areas. D. sales force efforts should be concentrated on only one type of customer. Reset Selection Mark for Review What's This? Question 15 of 20 5.0 Points For a particular product line, sales during the past year were about $15,000,000, cost of goods sold were $10,000,000, sales expenses were $1,200,000, and fixed costs were $2,000,000. What was the product line’s contribution margin for the year? A. $13,800,000 B. $3,800,000 C. $5,000,000 D. $3,000,000 Reset Selection Mark for Review What's This? Question 16 of 20 5.0 Points With regard to the full costs versus contribution margin controversy, which of the statements below is INCORRECT? A. Under the full costs (or net profit) approach, all cost must be assigned in order to determine actual profit. B. The contribution margin approach claims that only costs that are controllable and traceable to a particular segment should be subtracted from the revenue produced by that segment. C. In marketing costs analysis, the trend in marketing profitability factors the full-cost approach. D. With the contribution margin approach, costs are classified as either variable or fixed, then all the variable costs are deducted from sales to determine a given segment’s contribution margin. Reset Selection Mark for Review What's This? Question 17 of 20 5.0 Points Which of the following approaches considers the interrelationships among marketing activities and the synergism of their efforts? A. The marketing costs approach B. The input-output efficiency approach C. The full-cost approach D. The contribution margin approach Reset Selection Mark for Review What's This? Question 18 of 20 5.0 Points Compute the Return on Assets Managed (ROAM) for each segment of the business using the following data: Accounts Receivable = $3,000,000 Inventory = $7,000,000 Contribution Margin = $2,000,000 Sales = $5,000,000 A. 0.2 B. 0.3 C. 0.4 D. 0.5 Reset Selection Mark for Review What's This? Question 19 of 20 5.0 Points ROAM is: A. interchangeable with ROI. B. the product of the profit margin on sales. C. the result of the profit margin on sales minus inventory turnover. D. equal to sales/net profit times total assets used/sales. Reset Selection Mark for Review What's This? Question 20 of 20 5.0 Points To increase the return on assets managed for specific segments, the sales manager can: A. raise the profit margin on sales. B. increase total sales while decreasing profit margins. C. increase the relative dollar value of assets necessary to achieve sales. D. conduct sales audits by segments to identify those that are yielding inadequate contribution margins.

Submitted: 1 year ago.
Category: Multiple Problems
Expert:  FiveStarLaw replied 1 year ago.

FiveStarLaw :

Hi Stephanie

FiveStarLaw :

have you reviewed the answers that I have sent you thus far

Customer :

No I haven't

Customer :

I am unable

Customer :

can you send me first the 40 questions

FiveStarLaw :

try now

Customer :

Can you send me first the 40 questions

Customer :

I realize I need those first

FiveStarLaw :

The first 40 of the 120?

Customer :

No

Customer :

the other ones

Customer :

that you did

FiveStarLaw :

I cannot send additional answers until I am paid for the answers I have already sent

Customer :

I need those first

Customer :

I am unable to view the answers, the page closed

FiveStarLaw :

The page is now open

Customer :

can you send me the 40 questions and then the 120

FiveStarLaw :

yes if you first pay for the 120

Customer :

Fivestarlaw I cannot view the page no more

FiveStarLaw :


Here are my answers for comparison with your own:

http://www.mediafire.com/view/?19py8sz89zm8yc6

FiveStarLaw :

You can accept and pay on this page

FiveStarLaw :

I am stepping away from the computer for about 20 min

Customer :

I need the 40 questions first

Customer :

I have to turn those in first

Customer :

fivestarlaw I need the 40 questions first

Customer :

please end this chat

Customer :

FiveStarLaw please end this chat...

Expert:  FiveStarLaw replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 1 year ago.

Thanks for ending the chat

Expert:  Josie-Mod replied 1 year ago.
Hi, I’m a Moderator for this topic. It seems the Professional has left this conversation. This happens occasionally, and it's usually because the Professional thinks that someone else might be a better match for your question. I've been working hard to find a new Professional to assist you right away, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you. Thank you!
Customer: replied 1 year ago.


I need help with this question

Expert:  Josie-Mod replied 1 year ago.
Thank you for your continued patience. We will continue the search for a Professional for you.
Customer: replied 1 year ago.


Can you send the questions expertsChris. M and Cher.

Expert:  Josie-Mod replied 1 year ago.
Thank you for your reply. Your requested Professionals are unable to assist at this time. Please let me know if you are still waiting and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Customer: replied 1 year ago.


I am still waiting. Please find a professional asap.

Expert:  Josie-Mod replied 1 year ago.
Thank you for your continued patience. We will continue the search for a Professional for you.
Expert:  Sun Valley CPA replied 1 year ago.
Hello, I can work on these questions. Can you please let me know your deadline?
Customer: replied 1 year ago.

When would you be able to complete them?

Expert:  Sun Valley CPA replied 1 year ago.
Would it be ok if I post the solution by Monday morning? I want to make sure to give each question the appropriate amount of attention to ensure the best possible results.
Customer: replied 1 year ago.


Okay! Here is the link to dowload the questions in order http://www.mediafire.com/view/?tpa4uj97rgno1az

Expert:  Sun Valley CPA replied 1 year ago.
Sorry, I am no longer available to answer these questions.
Customer: replied 1 year ago.

I can wait longer if you need too.

Expert:  Josie-Mod replied 1 year ago.
Hi, I’m a Moderator for this topic. It seems the Professional has left this conversation. This happens occasionally, and it's usually because the Professional thinks that someone else might be a better match for your question. I've been working hard to find a new Professional to assist you right away, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you. Thank you!
Customer: replied 1 year ago.

I still need an answer and help.

Expert:  Josie-Mod replied 1 year ago.
Thank you for your continued patience. We will continue the search for a Professional for you.
Customer: replied 1 year ago.


Okay, I need an answer and the help of an expert soon.

Expert:  Josie-Mod replied 1 year ago.
Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for a Professional or if you would like us to close your question. Thank you for your understanding!
Customer: replied 1 year ago.


Can you send my questions to expert Business Tutor please it doesn't matter if he is offline.

Expert:  Josie-Mod replied 1 year ago.
Hi, I am a Moderator for this topic. I sent your requested Professional a message to follow up with you here, when she is back online. If I can help further, please let me know. Thank you for your continued patience.
Customer: replied 1 year ago.


close question, I have waited for too long.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • linda_us

    Master's Degree

    Satisfied Customers:

    1051
    Business Analyst and Solution Consultant with over 9 years of experience.
< Last | Next >
  • http://ww2.justanswer.com/uploads/LI/lindaus/2012-6-10_04811_IMG20120609164157.64x64.jpg linda_us's Avatar

    linda_us

    Master's Degree

    Satisfied Customers:

    1051
    Business Analyst and Solution Consultant with over 9 years of experience.
  • http://ww2.justanswer.com/uploads/ED/educatortech/2012-6-7_1256_williams4.64x64.jpg Mr. Gregory White's Avatar

    Mr. Gregory White

    Master's Degree

    Satisfied Customers:

    775
    M.A., M.S. Education / Educational Administration
  • http://ww2.justanswer.com/uploads/FL/FLAandNYLawyer/2012-1-27_14349_3Fotolia25855429M.64x64.jpg FiveStarLaw's Avatar

    FiveStarLaw

    Doctoral Degree

    Satisfied Customers:

    565
    Lawyer, Accountant and Researcher
  • http://ww2.justanswer.com/uploads/BU/BusinessTutor/2012-2-2_115741_Kouki2.64x64.jpg Manal Elkhoshkhany's Avatar

    Manal Elkhoshkhany

    Bachelor's Degree

    Satisfied Customers:

    528
    Completed by BA degree in 1988 and graduated with a GPA of 4.0
  • http://ww2.justanswer.com/uploads/JawaadAhmed/2009-6-27_12137_SIs_SHadi.jpg F. Naz's Avatar

    F. Naz

    B.Com

    Satisfied Customers:

    384
    have completed B.Com and CA Finalist
  • http://ww2.justanswer.com/uploads/JK/jkcpa/2011-1-16_182614_jkcpa.64x64.jpg Bizhelp's Avatar

    Bizhelp

    CPA

    Satisfied Customers:

    373
    BA degree and Certified Public Accountant
  • http://ww2.justanswer.com/uploads/MY/MyVirtualCPA/2012-7-5_44024_cookmegan1.64x64.jpg MyVirtualCPA's Avatar

    MyVirtualCPA

    Master's Degree

    Satisfied Customers:

    135
    Master's degree holder who loves to help you understand your MC homework problems
 
 
 

Related Multiple Problems Questions