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hrguru206, Bachelor's Degree
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Experience:  Advanced Business Degree
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MGT 350 final exam

Customer Question

MGT 350 final exam
Submitted: 2 years ago.
Category: Multiple Problems
Expert:  hrguru206 replied 2 years ago.

hrguru206 :

If you would like to post the questions I can possibly assist.


 

Customer:

There are 30 questions, but here is the first one..


1) Bill Simmons is the manager of a small restaurant and must decide how much money he owes his suppliers. The best way for Bill to approach this as a critical thinker is to

Customer:

I am looking for the whole exam however, I actually used you for my last exam about 5 weeks ago


 

hrguru206 :

I am going to switch out of chat and then you can post all of the questions. Is there a deadline?

hrguru206 :
Customer:

yes, I have about 2 hrs left.


Where do I post all of the questions?

Expert:  hrguru206 replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  hrguru206 replied 2 years ago.
You can post them here
Customer: replied 2 years ago.




1) Bill Simmons is the manager of a small restaurant and
must decide how much money he owes his suppliers. The best way for Bill to
approach this as a critical thinker is to



A. collect and analyze the evidence



B. identify opportunities and obstacles



C. understand different perspectives on the
issue



D. weigh the consequences of this decision



2) Critical thinking is very important in making decisions
that impact an organization's growth and survival. Which of the following
traits of a critical thinker is essential in this process?





A. Intellectual integrity



B. Intellectual empathy



C. Intellectual perseverance



D. Intellectual courage



3) When faced with a decision opportunity, a critical
thinker must sort through a variety of readily apparent symptoms in order to
focus on important considerations that may be hidden. Based on the decision
steps model, when framing a problem a helpful step is to





A. Determine root causes



B. Measure the decision



C. Frame alternatives



D. Evaluate effects of the problem



4) In the stages of development of critical thinking, which
of the following types of thinking entails exploring the foundation of our
thinking and discover how we have come to think and believe we do?





A. Beginning thinker



B. Practical thinker



C. Advanced thinker



D. Master thinker



5) One way for a leader to develop alternative perspectives
for decision making is to:





A. increase the use of the logical thinking
style



B. increase the homogeneity of his or her team



C. assign the role of devil's advocate for
meetings



D. apply past decision successes to current
decision opportunities



6) The outcome of the process of framing the problem
includes:





A. a list of potential alternative courses of
action



B. a list of criteria, goals, and objectives for
a decision



C. a timeline for decision implementation



D. an assessment of resources needed to execute
a decision



7) A form of critical thinking is fair-minded, persuasive
thinking. When engaging in problem formulation and identification with a group,
the fair minded persuader would:





A. communicate only that information which
supports the desired decision



B. avoid all affective appeals



C. emphasizes affective appeals over data and
reason



D. acknowledges the difficulty that his or her
position creates for the audience



8) Of the decision styles listed below, which one should be
used for a non-urgent, yet critical and unusual problem affecting multiple
stakeholders?





A. Autocratic



B. Participative



C. Democratic



D. Programmed decision making



9) Urgent crisis conditions might call for a decision making
style that is





A. democratic



B. consensus



C. autocratic



D. collaborative



10) A manager may properly choose to ignore a problem





A. when the costs of doing nothing are less than
the cost of addressing the problem



B. because of a bias against change



C. when the problem is surfaced through a
positive trigger point



D. when a Pareto chart has properly clarified
the causes of a problem





11) ____________ is based on the concept that 80% of a
project's goal can be achieved by doing 20% of the work or that 80% of the
problems are due to 20% of causes.





A. Plus/Minus Implications (PMI)



B. Force Field Analysis



C. Criteria Matrix



D. Pareto Analysis









12) For urgent decisions, which approach may be the most
efficient and effective use of the manager's time when there are other critical
competing priorities?





A. Satisficing



B. Optimizing



C. Experimenting



D. Brainstorming and multivoting with a team



13) Upon review of the customer comment cards dropped in the
box in his convenience store, Bob sees that 61% of the customers filling out a
card have expressed dissatisfaction with waiting times. Bob decides to add an
additional cashier during the day. Bob is using the ______ thinking style in
order to make this decision.





A. deductive logical



B. creative



C. metaphorical



D. inductive logical



14) In nearly all decision-making models, which of the
following is an essential step in the decision-making process?





A. Identify alternatives



B. Analyzing negative feedback



C. Appraising the problem



D. Making trade-offs



15) You have been assigned to a project team to develop a
marketing plan a new product being launched by your company. Which of the
following should the project team do first?



A. Identify the obstacles presented by
competitors.



B. Define the project team's goal.



C. Consult with the rest of the employees
involved in the new product development.



D. Deliberate about the project team's
commitment.



16) Jan has been selected to implement her company's
decision to expand her company's manufacturing operation into a new location.
Six months into this project, the building has been completed, and machinery
installed. However, Jan has been unable to secure enough applicants with the
technical skills needed to operate this computerized facility. Jan's
implementation plan was most deficient in its consideration of



A. timeline



B. technological constraints



C. organizational mission



D. resource



17) In response to declining profits, a company decides that
it needs to become world class, but is having difficulty developing an
implementation plan around the goal of "becoming world class." Rather than
implement this decision, the company would be well advised to return to the ______
step of decision making.



A. develop criteria, goals, and objectives



B. frame alternatives



C. determine measurements



D. evaluate the decision



18) Which factor would be most critical in decision
implementation?





A. Contingency plan



B. Communication



C. Ethical considerations



D. Resources to implement decision



19) Freda is analyzing the prospects for a new gambling
casino that her company is considering. In the course of her analysis, Freda
has identified potential stakeholder resistance to this venture, in that she
has discovered that the area is very densely populated with houses of worship.
She has also discovered a potential source of support for this venture, in that
the local government has established tax credits for new businesses in an
effort to stimulate employment. Freda is, in all likelihood, developing a



A. resource allocation survey



B. Force Field Analysis



C. financial proforma income statement



D. ROI analysis



20) When implementing a decision, a company must ensure that
its actions remain consistent with its





A. current resource allocations



B. organizational mission



C. past practices and procedures



D. employee's preferences



21) Which decision making tool would be used in identifying
possible causes for a problem?



A. Brainstorming



B. Multivoting



C. Fishbone diagram



D. Ranking



22) Markus worked last summer as a receptionist in a
lawyer's office. During a discussion with you, he commented that he was asked
to tell callers that the lawyer was in court when in fact the lawyer was
playing golf! He eventually quit the job because he believes that under no
circumstance is it permissible to tell a lie. Markus appears to be following
the ethical system referred to as a





A. rule or deontological ethics



B. Practical deliberation



C. Virtue ethics



D. utilitarianism





23) A company applying a ______ view of ethics would
probably find fewer impediments to decisions involving cross cultural factors
than one applying a ______ view.





A. universalist, relativist



B. relativist, universalist



C. deontological, rule based



D. virtue, utilitarian



24) In a global economy, which of the following must a
manager consider in ensuring the ethicality of his or her decision?





A. Cross-cultural issues



B. Conflicting legal issues



C. Justification for outsourcing



D. Profitability









25) A tool that is helpful in monitoring, evaluating, and
changing a decision as needed during implementation is the





A. stakeholder summary analysis



B. Plan, do, check, act (PDCA) cycle



C. contingency plan effectiveness audit



D. financial effectiveness audit



26) A measurement that identifies the degree to which goals
and objectives are attained is a measure of:



A. organizational effectiveness



B. organizational precision



C. organizational efficiency



D. organizational stability



27) In order to apply continuous improvement in decision
making, a company should take the time to record not only the results of its
decisions, but also the



A. impact to external stakeholders



B. financial results



C. customer satisfaction data



D. process through which the decision was
made



28) A company has decided to fund a summer basketball league
for young people in the community. The decision will result in increased
expenditures with no increase in revenues or profits. In evaluating this
decision outcome, the officers of the company must weigh both its ______
responsibility and its ______ responsibility, two components of corporate
social responsibility.



A. economic, legal



B. economic, philanthropic



C. economic, fiduciary



D. legal, ethical



29) As noted in our texts, a key measurement of our
decisions is: "Are they ethical?" In order to achieve a superior level of
ethical behavior in its decision making processes, leaders should instill a(n)
______ in those charged with making decisions.



A. compliance based
approach to ethical considerations



B. integrity based approach to ethical
considerations



C. legal approach to ethical considerations



D. utilitarian approach to ethical
considerations



30) When evaluating the decision processes in an
organization, leaders should consider doing which of the following?



A. Make a list of those affected by the
decision, and determine if those interests are represented in the process under
consideration.



B. Make sure to focus on results of the decision
rather than the process.



C. Ensure that the process is consistent for all
significant decisions.



D. Ensure that all of a company's stakeholders
provide input all of a company's decisions.

























1) Bill Simmons is the manager of a small
restaurant and must decide how much money he owes his suppliers. The best way
for Bill to approach this as a critical thinker is to






















A. collect and analyze the evidence


B. identify opportunities and obstacles


C. understand different perspectives on the issue


D. weigh the consequences of this decision
2) Critical thinking is very important in making
decisions that impact an organization's growth and survival. Which of the
following traits of a critical thinker is essential in this process?






















A. Intellectual integrity


B. Intellectual empathy


C. Intellectual perseverance


D. Intellectual courage
3) When faced with a decision opportunity, a
critical thinker must sort through a variety of readily apparent symptoms in
order to focus on important considerations that may be hidden. Based on the
decision steps model, when framing a problem a helpful step is to






















A. Determine root causes


B. Measure the decision


C. Frame alternatives


D. Evaluate effects of the problem
4) In the stages of development of critical
thinking, which of the following types of thinking entails exploring the
foundation of our thinking and discover how we have come to think and believe we
do?






















A. Beginning thinker


B. Practical thinker


C. Advanced thinker


D. Master thinker
5) One way for a leader to develop alternative
perspectives for decision making is to:






















A. increase the use of the logical thinking style


B. increase the homogeneity of his or her team


C. assign the role of devil's advocate for meetings


D. apply past decision successes to current decision
opportunities
6) The outcome of the process of framing the
problem includes:






















A. a list of potential alternative courses of action


B. a list of criteria, goals, and objectives for a decision


C. a timeline for decision implementation


D. an assessment of resources needed to execute a decision
7) A form of critical thinking is fair-minded,
persuasive thinking. When engaging in problem formulation and identification
with a group, the fair minded persuader would:






















A. communicate only that information which supports the desired
decision


B. avoid all affective appeals


C. emphasizes affective appeals over data and reason


D. acknowledges the difficulty that his or her position creates for the
audience
8) Of the decision styles listed below, which
one should be used for a non-urgent, yet critical and unusual problem affecting
multiple stakeholders?






















A. Autocratic


B. Participative


C. Democratic


D. Programmed decision making
9) Urgent crisis conditions might call for a
decision making style that is






















A. democratic


B. consensus


C. autocratic


D. collaborative
10) A manager may properly choose to ignore a
problem




















A. when the costs of doing nothing are less than the cost of addressing
the problem


B. because of a bias against change


C. when the problem is surfaced through a positive trigger
point


D. when a Pareto chart has properly clarified the causes of a problem




















1) Bill Simmons is the manager of a small
restaurant and must decide how much money he owes his suppliers. The best way
for Bill to approach this as a critical thinker is to






















A. collect and analyze the evidence


B. identify opportunities and obstacles


C. understand different perspectives on the issue


D. weigh the consequences of this decision
2) Critical thinking is very important in making
decisions that impact an organization's growth and survival. Which of the
following traits of a critical thinker is essential in this process?






















A. Intellectual integrity


B. Intellectual empathy


C. Intellectual perseverance


D. Intellectual courage
3) When faced with a decision opportunity, a
critical thinker must sort through a variety of readily apparent symptoms in
order to focus on important considerations that may be hidden. Based on the
decision steps model, when framing a problem a helpful step is to






















A. Determine root causes


B. Measure the decision


C. Frame alternatives


D. Evaluate effects of the problem
4) In the stages of development of critical
thinking, which of the following types of thinking entails exploring the
foundation of our thinking and discover how we have come to think and believe we
do?






















A. Beginning thinker


B. Practical thinker


C. Advanced thinker


D. Master thinker
5) One way for a leader to develop alternative
perspectives for decision making is to:






















A. increase the use of the logical thinking style


B. increase the homogeneity of his or her team


C. assign the role of devil's advocate for meetings


D. apply past decision successes to current decision
opportunities
6) The outcome of the process of framing the
problem includes:






















A. a list of potential alternative courses of action


B. a list of criteria, goals, and objectives for a decision


C. a timeline for decision implementation


D. an assessment of resources needed to execute a decision
7) A form of critical thinking is fair-minded,
persuasive thinking. When engaging in problem formulation and identification
with a group, the fair minded persuader would:






















A. communicate only that information which supports the desired
decision


B. avoid all affective appeals


C. emphasizes affective appeals over data and reason


D. acknowledges the difficulty that his or her position creates for the
audience
8) Of the decision styles listed below, which
one should be used for a non-urgent, yet critical and unusual problem affecting
multiple stakeholders?






















A. Autocratic


B. Participative


C. Democratic


D. Programmed decision making
9) Urgent crisis conditions might call for a
decision making style that is






















A. democratic


B. consensus


C. autocratic


D. collaborative
10) A manager may properly choose to ignore a
problem




















A. when the costs of doing nothing are less than the cost of addressing
the problem


B. because of a bias against change


C. when the problem is surfaced through a positive trigger
point


D. when a Pareto chart has properly clarified the causes of a problem
Expert:  hrguru206 replied 2 years ago.

Got it, working on it now.

Customer: replied 2 years ago.
thank you and sorry about how they copied, not sure how that happened
Expert:  hrguru206 replied 2 years ago.

No problem, here is the link to your information.... https://www.box.com/s/8bbc2acbfc35153cad5c

Please remember to rate/accept my answer as this is the only way I am compensated for my time. I am happy to answer any additional questions and you can always request my assistance by putting "forhrguru" in the subject line of your question.

Enjoy the rest of your day :)

hrguru206, Bachelor's Degree
Satisfied Customers: 952
Experience: Advanced Business Degree
hrguru206 and 3 other Multiple Problems Specialists are ready to help you
Customer: replied 2 years ago.
Thank you very much!! I got 26/30 correct! I will request you for my next final exam in about 5 weeks!
Expert:  hrguru206 replied 2 years ago.
Great, I look forward to working with you again! Take care

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