1. An online scam in which an e-mail is sent to you by someone masquerading as a representative of your
bank asking for financial information is an example of
A. applets.
B. phishing.
C. malware.
D. social networking.
2. A unique feature of which browser is an opening screen that features a different image each day with
embedded links?
A. Bing
B. Safari
C. Chrome
D. Internet Explorer
3. What does the program 7-Zip do for the files on your computer?
A. It condenses and expands files so they move easily over the Internet.
B. It helps you move quickly through a variety of Internet tasks.
C. It closes Windows when you're working in other programs.
D. It provides security for your computer when you're not using it.
4. Which of the following browsers is typically built into Windows?
A. Bing
B. Safari
C. Chrome
D. Internet Explorer
5. The social networking site that caters to artists and musicians is which of the following?
A. MySpace
B. YouTube
C. Facebook
D. Twitter
6. When you're at work, your company e-mail is considered
A. an unofficial benefit.
B. the property of your employer.
C. an informal way to do business.
D. secure and private for your correspondence.
7. A browser allows you to set preferences for using the browser. These preferences include all of the
following except
A. setting alerts.
B. setting security levels.
C. storing a message.
D. creating cookies.
8. Real Player, Flash Player, and Shockwave are examples of
A. ISPs.
B. plug ins.
C. protocols.
D. domains.
9. Which of the following best describes spam?
A. A program that's not compatible with your browser
B. A program that will give your computer extra power
C. Electronic junk mail
D. Computer viruses
10. If Netiquette recommends not typing in all capitals (shouting), which of the following emoticons would
as the same breech of Netiquette?
A. :)
B. :X
C. :-0
D. :(
11. Which of the following best describes what a plug-in does?
A. Inserts information in online forms
B. Fills gaps in the phone line so data isn't lost
C. Expands a browser's capabilities
D. Makes it safer to attach your modem to an electrical connection
12. In an e-mail message, what do the initials BCC mean?
A. British compiled corrections
B. Blind carbon copy
C. BroXXXXX XXXXXnel connection
D. Business configuration cooperative
13. Business e-mail messages should
A. add expression by using emoticons.
B. include your opinions of the message's topic.
C. be answered within one week.
D. be short and to the point.
14. One kind of software that's required to be able to access the World Wide Web is a/an
A. e-mail address.
B. Internet connection.
C. search engine.
D. browser.
15. Which kind of URL suffix would you most likely find attached to a site maintained by the Red Cross?
A. .edu
B. .com
C. .ca
D. .org
16. A space on a server where users can interact with one another as if in a physical room is called a
A. blog.
B. chat room.
C. newsgroup.
D. mailing list.
17. The characteristics of an instant message include all of the following except
A. it contains abbreviations.
B. it's more structured.
C. occurs between PCs.
D. it's more formal.
18. An online journal or diary you create to share your thoughts, opinions and personal news is referred to
as a/an
A. e-mail list.
B. chat room.
C. newsgroup.
D. blog.
19. All of the following search engines are meta-search engines with the exception of
A. HotBot.
B. Ask.
C. Dogpile.
End of exam
D. WebCrawler.
20. A Web site created for Maui Services has a URL of ".pro." Which of the following types of
organizations is Maui Services?
A. For-profit organization
B. Nonprofit organization
C. Licensed professional
D. Professional association