How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Your Own Question
Steve
Steve, Motorcycle Mechanic
Category: Motorcycle
Satisfied Customers: 6833
Experience:  30+ yrs. experience, MMI, HD technician, HD early, engine rebuild/performance, bike builder, kit bike program manager, CCI 2001-2004
11090168
Type Your Motorcycle Question Here...
Steve is online now
A new question is answered every 9 seconds

My HD motorcycle
, Its a 2013 HD FLS.. only about 1000

Customer Question

Customer: Hi. ***** ***** and my HD motorcycle
JA: Thanks. Can you give me any more details about your issue?
Customer: Its a 2013 HD FLS.. only about 1000 miles. Garage maintained, keep it on a trickle charge. When I moved it never got plugged back in, so we replaced the battery. Started and ran fine. This weekend noticed the trickle was flashing green and orange. Tried to start it, but it wouldn't even recognize the fob
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Motorcycle Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: uhm. I guess
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Motorcycle
Expert:  Steve replied 11 months ago.

measure the battery terminal voltage under the following conditions;

- ignition OFF.

- ignition ON.

- with the start button depressed.

- replace the FOB battery.

let e know what you find.

Steve

Expert:  Steve replied 11 months ago.

let me know if you need more help.

if not, please leave a POSITIVE RATING.

thank you,

Steve

Customer: replied 11 months ago.
Ok. The voltages as expected. (matched my husbands HD). Overrode the fob with the security pin and it starts.
But why is the trickle charger flashing orange and green? When it's disconnected it flashes orange.
Expert:  Steve replied 11 months ago.

if you provide the voltage readings I could provide more information.

it appears your FOB needs a new battery, as I indicated above.

your trickle charger may have failed. without more information, it's not possible to determine. your charger should have a legend on it telling what the flashing lights mean. I suspect flashing orange means it' disconnected or not charging the battery.

let me know if you need more help.

if not, please leave a POSITIVE RATING.

thank you,

Steve

Customer: replied 11 months ago.
Ok. Voltage readings.
ignition off - 13.05V
Ignition on - 12.8
ignition on start pushed - 12.78
acc - 12.8Since the bikes been sitting and not used, its charging. Is there a computer that could be reset?
Expert:  Steve replied 11 months ago.

2.8vdc indicates a 100% charged lead-acid battery.

your battery seems fine.

it seems your FOB needs a battery. it looks like your security system is preventing the starter relay from actuating.

let me know if you need more help

if not, please leave a POSITIVE RATING.

thank you,

Steve

Expert:  Steve replied 11 months ago.

let me know if you need more help.

if not, please leave a POSITIVE RATING.

thank you,

Steve