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Sorry to have to ask what may seem like stupid questions, but it is obviously difficult diagnosing problems remotely, I cannot see, hear, touch or smell anything & I have only what a customer tells me to make a correct diagnosis.
Also I dont know how proficient a customer is or what they may have done already. So I need to ask stuff which may seem obvious or unrelated
Have you checked the fuses?
Are the battery connections clean& fast?
What voltage does the battery show, please?
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