DATE: December, 1999
MODEL: See Below
COLUMN SWITCH RECALL
Mitsubishi Motor Sales of America, Inc. (MMSA) is voluntarily recalling affected vehicles to replace the L/H column switch, and on some vehicles, also the R/H column switch.
L/H Column Switch (Headlight/Turn Signals)
It is possible that the headlight, dimmer, and turn signal switchmay not operate properly, causing the headlights to remain on even when turned to the off position and the directional signals may not operate or self cancel. It is also possible for the switch lever to become detached from the steering column. This repair is required for ALL affected vehicles built from May 18, 1998 through October 1, 1999.
R/H Column Switch (Wipers)
On vehicles built between June 21, 1999 and October 1, 1999, the windshield wiper/washer switch may not properly operate the windshield wipers or washers and in some cases the lever may become detached from the steering column. This repair is required for affected vehicles (All Galant vehicles and Eclipse vehicles WITHOUT rear wiper) built between June 21, 1999 and October 1, 1999.
|^||Vehicles built between 5/18/98 and 6/20/99 [VINs: - XE001001 to - YE014922] require a new L/H column switch.|
|^||Vehicles built between 6/21/99 and 10/1/99 [VINs: - YE014923 to - YE047493] require BOTH a new L/H column switch and a new R/H column switch.|
|^||Vehicles built between 4/27/99 and 6/20/99 VINs: - YE001005 to - YE002028] require a new L/H column switch.|
|^||Vehicles WITHOUT REAR WIPER built between 6/21/99 and 10/1/99 VINs: - YE002029 to - YE047499] require BOTH a new L/H column switch and a new R/H column switch.|
A letter will be sent to all owners of affected vehicles telling them to bring their vehicle to their Mitsubishi Motors dealer to have the L/H and, in some cases, the R/H column switch(es) replaced with improved parts. A sample copy of the customer notification letter appears at the end of this bulletin. All affected VINS will be indicated on the Warranty SuperScreen, so dealers may perform inspection/repair regardless of whether a customer has received a recall notification letter.
DEALER ACTION SUMMARY
|^||REPLACE L/H SWITCH ONLY: Replace the L/H switch (headlight/turn signal/dimmer) on all 1999 & 2000 Galant and 2000 Eclipse vehicles built between May 18, 1998 and June 20, 1999.|
|^||REPLACE BOTH L/H & R/H SWITCHES: Replace BOTH the L/H (headlight/turn signal/dimmer) and R/H (wiper) on all 1999 & 2000 Galant vehicles and on 2000 Eclipse vehicles WITHOUT REAR WIPER built between June 21, 1999 and October 1, 1999.|
QUICK CHECK TO DETERMINE IF A VEHICLE IS INVOLVED IN THE CAMPAIGN AND IF SO, WHAT REPAIRS ARE REQUIRED.
DO NOT begin work on any vehicles without first validating that the vehicle in question is actually involved in the recall and what repair procedures is applicable.
Whether the customer's campaign notification letter is available or not, you should check the vehicle's VIN on the Warranty SuperScreen to verify that the vehicle is involved in the campaign and to obtain the correct campaign number.
|^||If the campaign operation number is: C0001AXX = 1 switch campaign The vehicle must have only the L/H (headlight, turn signal) switch replaced.|
|^||If the campaign operation number is: C0002AXX = 2 switch campaign These vehicles must have BOTH the L/H (headlight, turn signal) and R/H (wiper) switches replaced.|
IMPORTANT! Not checking for the correct campaign operation number could lead to unnecessary replacement of the wiper switch. Claims submitted for unnecessary switch replacement may be rejected. Also, claims submitted for vehicles not involved in the recall may be rejected.
NOTICE TO DEALERS: MMSA strongly encourages all dealers to repair all affected vehicles in their inventory prior to sale.
For additional switch replacement information, refer to Service Manual pages: 1999-2000 Galant, page 54A-78 [MEDIC Info.# XXXXX]; and 2000 Eclipse, page 54A84 [MEDIC Info.# XXXXX].
|1.||Remove the upper column cover.|
|2.||Partially remove the lower column cover. The cover does not need to be removed completely, but rather moved downward slightly.|
|3.||Remove the original L/H column switch (headlight, dimmer, turn signals) and R/H (wiper) column switch (on vehicles which require wiper switchreplacement) and install the new, improved switch(es). Some vehicles may have screws securing the original switch(es) into the column switch holder. DISCARD these screws. The new switches use securing clips instead of screws.|
NOTE :Some affected vehicles will require ONLY new headlight switches. Other affected vehicles will require BOTH headlight and wiper switches. NO Eclipse vehicle equipped with rear wipers will require a new wiper switch. Carefully review the AFFECTED VEHICLE and DEALER ACTION SUMMARY sections of this bulletin to make sure the proper switches are replaced on all affected vehicles.
|4.||Reinstall the column covers.|
|5.||Confirm proper operation of the headlight switch, and (if replaced) the wiper switch.|
Part Number Description Remarks MR558804 Column Switch, R/H Wiper switch(vehicles without rear wipers) MR558806 Column Switch, L/H Headlight/turn signals
A small supply of these switches will be allocated to dealers who received affected vehicles. Additional orders can be placed through the normal parts ordering system.
Claims for this campaign must be entered as "C" type claims on your Advanced Diamond Network System (ADNS) Warranty Menu. A sample claim follows the labor operation information.
Install ONLY ONE Switch (Headlight Column Switch Assembly)Campaign Labor Operation: C0001AXX Time Allowance: 0.4 hrs. Install TWO Switches (Headlight & Wiper Column Switch Assemblies) Campaign Labor Operation: C0002AXX Time Allowance: 0.5 hrs.