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Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Emails are getting deleted from my 2016 Outlook, the

Customer Question

emails are getting deleted from my 2016 Outlook
JA: How long has this been an issue?
Customer: the Computer is only 2 weeks old
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Windows 10mHP Pavilion
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: Purchased 2 weeks ago. I uploaded Microsoft office yesterday.
JA: Anything else you want the computer expert to know before I connect you?
Customer: It uses the IMAP/SMTP
Submitted: 13 days ago.
Category: Microsoft Office
Expert:  Lorenz Vauck replied 13 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if you mean that emails are being randomly deleted without you doing anything, or did I misunderstand you?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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