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Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I have extracted 30 pages from an existing 600 page Word

Customer Question

I have extracted 30 pages from an existing 600 page Word document to make a new word document. I cannot print the new document. I can attach and e-mail the new doc to others and they can view it, but they cannot print it. What's wrong? How can I remove the bookmark errors?
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: Dell inspiron 530 but hard drive has been updated. Don't know what it is.
JA: Have you installed any updates recently?
Customer: No. I have Windows 7 Professional.
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: No. Just how to remove the bookmark errors.
Submitted: 10 days ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 10 days ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 10 days ago.
I thought it was $5.00. That's what I gave my card number for. What's with the $39?
Expert:  Kamil Anwar replied 10 days ago.

It will be charged for remote access .

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