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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I am trying use Outlook to manage 2 different gmail mail

Customer Question

I am trying use Outlook to manage 2 different gmail mail addresses. One works well and displays the email corrrectly. the other email address displays a dialogue stating that Outlook "...could not find anything to display" even though there is mail in t he gmail mailbox. Any suggestions?
JA: Just to clarify, what email service provider are you using?
Customer: I am using gmail mail services. with outlook a s the mail management for both gmail addresses.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: is there a cost for this service?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Microsoft Office Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: pok ok
Submitted: 9 days ago.
Category: Microsoft Office
Expert:  Cody replied 9 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 days ago.

login to gmail, then go here: https://myaccount.google.com/lesssecureapps?pli=1

make sure allow less secure apps is turned on

Customer: replied 9 days ago.
allow less secure apps is t urned on... what and where d o I find my resolution?
Expert:  Cody replied 9 days ago.

Are the send/receive settings the same on both accounts?
go here and make sure pop/imap are enabled; https://mail.google.com/mail/u/0/#settings/fwdandpop

Customer: replied 9 days ago.
is there a resolution to my question thta doesn't require the extra charges/
Expert:  Cody replied 9 days ago.

I'll send lower offer to remote in

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