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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I PICKED NOTEPAD TO DOWNLOAD A DIGITAL BOOK BECAUSE I

Customer Question

I PICKED NOTEPAD TO DOWNLOAD A DIGITAL BOOK BECAUSE I COULDN'T GET WORD TO DOWNLOAD THE BOOK. NOW I AM STUCK WITH THE HIEROGLYFICS(GIBBERISH) TRYING TO OPEN ANYTHING ON MY COMPUTER. HOW CAN I GET BACK TO WORD AS A DEFAULT?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I HAVE A HP PAVILLOM 27XI SYSTEM RUNNING WINDOWS 10
JA: Have you installed any updates recently?
Customer: YES I PUT A WINDOWS 10 APP UPDATE ON
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: NOT THAT I KNOW
Submitted: 10 days ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 10 days ago.

Hi,
I'm sorry about the issue. Is the internet currently working on your computer?
Please reply at the box below. Thank you,

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