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flopcat98
flopcat98, Consultant
Category: Microsoft Office
Satisfied Customers: 8996
Experience:  degree in comp sci. 20+ years install work with networks for small and large companies
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I wen Excel and had to update the spreadsheets and now I

Customer Question

I wen Excel and had to update the spreadsheets and now I cannot work the. It keeps asking me for a email and password ***** I keep trying to type it but It won't work.
JA: What's the make and model of your computer? And what version of Excel are you using?
Customer: Toshiba laptop. I just loaded 2007 today.
JA: Have you installed any updates recently?
Customer: I just loaded 2007 today.
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Microsoft Office
Expert:  flopcat98 replied 3 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  flopcat98 replied 3 months ago.

where did you get the 2007 from?

it is asking you to put in a microsoft email address and password ***** that it can register the product to you and/or confirm that you own it.

If you have a microsoft email address or used one when you purchased it, put that in.

they would end in something like @hotmail.com or @outlook.com or @live.com or @msn.com

or many others.