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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I just installed MS word on new macbook pro. When I

Customer Question

I just installed MS word on new macbook pro. When I highlight text to cut and paste elsewhere into a document, the highlighting has no color tone so I cannot see it. I cannot find where to add color or change the setting
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: macbookpro 13" and ms word 15.29.1
JA: Have you installed any updates recently?
Customer: no it is all brand new
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 3 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 3 months ago.
what does this cost
Expert:  Kamil Anwar replied 3 months ago.

$39

Expert:  Kamil Anwar replied 3 months ago.

The payment for remote service has failed.

Customer: replied 3 months ago.
I think I will not reenter the info
Expert:  Kamil Anwar replied 3 months ago.

You can do this from my Account or speak to the credit/debit card provider to allow this transaction, and then accept the offer.

Customer: replied 3 months ago.
I am shutting down. Thanks for the offer but am going to pass on it.
Expert:  Kamil Anwar replied 3 months ago.

You're Welcome. Let us know if you want to continue later.

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