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Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5176
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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I am trying to print a document with word art objects on my

Customer Question

I am trying to print a document with word art objects on my Mac. Version Mac for Word 2008-13 But the objects are not being printed. Help
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: Mac Book Pro late 2013. Operating system OS X Yosemite 10.10.5 Word for Mac 2008 version 12.3.6
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: Not really. Just need help urgently to print a report. Thanks
Submitted: 5 months ago.
Category: Microsoft Office
Expert:  Shefin replied 5 months ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Please follow the instructions given below.

  1. Choose System Preferences from the Apple menu.
  2. Choose Print & Fax (or Print & Scan) or Printers & Scanners.
  3. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
  4. Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.

    Note : Make sure that you are resetting the printing system before adding the printer.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N

Customer: replied 5 months ago.
I followed your instructions but the object still does not appear when I press print preview.
Customer: replied 5 months ago.
Is this a MAC for word software issue. I have not had this problem before.
Customer: replied 5 months ago.
What else can you suggest?
Expert:  Shefin replied 5 months ago.

Hi,

Have you tried printing it?

Could you please try the instructions in the link below?

https://support.microsoft.com/en-us/kb/313553

Thank you.

S H E F I N

Customer: replied 5 months ago.
I will look at the document you sent me and see if it works.
Expert:  Shefin replied 5 months ago.

Hi,

Okay. Be back with the result.

Thank you.

S H E F I N

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