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NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Puchase Microsoft office ystdy, got it downloaded, works

Customer Question

Puchase Microsoft office ystdy, got it downloaded, works find. printing: wont let add my printer or find in directory without running "onenote" How do I do that?
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Acer computer; not a comp. wiz but I think you talking windows 7
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: not that I know of. Tried loading another micro-office, but nothing never and I mean never work for 2 mo of trying
Submitted: 14 days ago.
Category: Microsoft Office
Expert:  michelleclive replied 14 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 14 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What is the make and model of the printer and how is it connected to the computer?

Customer: replied 14 days ago.
Hp desk jet 3636. Hooked to comp by cable
Customer: replied 14 days ago.
Restroom break!!
Customer: replied 14 days ago.
Back
Customer: replied 14 days ago.
Anyone there
Expert:  michelleclive replied 14 days ago.

let me know the time when we can continue to fix this.