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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I am trying to transfer from my old toshiba laptop, to my

Customer Question

Hi, I am trying to transfer from my old toshiba laptop, to my new one. I need to find my Product Key for my Microsoft Office.
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: My new one is satelite fusion running windows 10.
JA: Have you installed any updates recently?
Customer: I just got the new one a couple of weeks ago and it ran a regular update last Wednesday I think??
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I just need to find that Product Key?
Submitted: 17 days ago.
Category: Microsoft Office
Expert:  Martin replied 17 days ago.

Hello and welcome, my name is Martin.

What are you trying to transfer from the old laptop?

And when do you get prompted for a product key?