Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Can you tell me what you mean it wont load properly? Where and how did you get the program
to install? Online, cd, is it activated.
You are using Office 2016 and not 365, correct?
Please explain in detail the install issues you are running into and the steps you took before you got the error?