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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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When I go to open MS Word I get a message that it is not

Customer Question

When I go to open MS Word I get a message that it is not working. Not sure what to do to correct it so that it will open. Thanks. Jim
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the microsoft office expert to know before I connect you?
Customer: No, just need to get it to open.
Submitted: 26 days ago.
Category: Microsoft Office
Expert:  Cory replied 26 days ago.

Welcome, I am Cory. Thank you for asking your question today.

Does it load, then the message pops up or does it not load at all?

Customer: replied 26 days ago.
Expert:  Randy Computer Tech replied 26 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.