Welcome, I am Cory. Thank you for asking your question today.
Does it load, then the message pops up or does it not load at all?
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.
I will send you the info.