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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I have Windows 7 and Microsoft Office 2016, When I try to

Customer Question

I have Windows 7 and Microsoft Office 2016, When I try to open or save as a Microsoft office document that I have received as an email attachment I I get an error message.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: I have a HP Desk Top don't have the model number handy. I have windows 7 SP 1.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO.
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 1 month ago.

Please type here the error message you receive and I will do my best to help you solve the problem.

Thanks,

IT Miro

Expert:  IT Miro replied 29 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 21 days ago.

Hello!

Let me know if you were able to receive my messages.