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Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 2189
Experience:  Systems Administrator
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Second opinion] - I am by no means PC smart so I need help

Customer Question

Second opinion] - I am by no means PC smart so I need help again. I keep getting this message on a program that I only use once in awhile so I don't have any idea what it wrong now. Message---- Microsoft Excel Starter 2010 can not be opened. Try again or repair the product in control panel. Please help!
Submitted: 7 months ago.
Category: Microsoft Office
Expert:  Michael Littman replied 7 months ago.

Hi, please follow the steps from Microsoft related to your exact issue.

https://support.microsoft.com/en-us/kb/2465140

Thanks!

Customer: replied 7 months ago.
I'm sorry but I've tried doing these step by step with no luck and I still can not use this program that I need.
Expert:  Michael Littman replied 7 months ago.

No worries let me get some more information so i can personalize some steps. What operating system are you using?

Windows 7, Windows 8.0-8.1 or Windows 10?

Expert:  Cody replied 7 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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