Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
What email service are you using?
Outlook is basically your email client let me know the email address/service provider
what is your email address?
Thanks for the info, let me know a last piece of information. What version of outlook you are using?
Are you using Norton software?
Follow the steps given below this will take care of it.
you must be having Norton add on installed on your browser.
Open OutlookClick File Top Right >Click Options > on the LeftClick Add ins >Click go next to come add ins at the bottom >Uncheck the Norton Add in >Click OK/Close and Open outlook
Let me know how it goes.
you may remove the Skype and check however the error is basically trig erred by Norton add ins.
Log into your email webmail and check if any folders contain special character.
Make sure that none of the folders in webmail contain any special character such as these (# % & * : < > ? / \).
no problem take your time.
close outlook reopen and try.
what antivirus program are you using?
Try to disable the Antivirus and then try to open outlook and check if still pops up.
That should not be causing the problem.
Backup your pst files and the uninstall outlook after uninstalling it restart your computer after that reinstall it from the programs disk or download you have for outlook.
i am still working on it give me a moment.
since how long you are facing this error popup issue?
are you using windows 10?
From the Windows 10 Start screen, type "Restore." The top result in the right-side Search panel should be "Create a restore point." Even though that's not what we're doing today, that's the choice you want to make. It opens the Control Panel to the Systems Properties dialog's System Protection tabTap the first button on that property sheet: System Restore. This opens a wizard-like dialog, the first page of which says "Restore system files and settings"Next, you'll see a dialog with a choice of system restore pointsHit Next. Now you'll see the "Confirm your restore point" dialog," which lets you do exactly what it says. Note you can tick the "Show more restore points" box to do just that. You're also prompted to save any open files and make sure your Windows Password *****Click Finish. You'll then see a final warning dialog telling you that once started, the System Restore cannot be interrupted, with another confirmation button for continuing the process. Click Yes.Next you'll see a progress timer saying Restoring System, after which a full-screen Windows Update-like screen will display, saying "Please wait while your Windows files and settings are being restored." The process will run through initializing, restoring the registry, and then it will restart.
now try the email and see if the error persists.
still popping up with the same error?
I will open the question to other experts for the views and input.
you will get an email notification as soon as an email expert replies.
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if you have made any changes to your e-mail account recently, such as organizing e-mails into different folders, creating a backup of e-mails and then deleting them, etc?I am awaiting your reply.Thanks,IT Miro
OK. It looks like you used at least one character in one of the folders that is not supported by Outlook. I suggest checking all newly created folders one by one for any symbol or character.
Do you use multiple sub-folders?
You may not use many sub-folders such as creating a new sub-folder under existing sub-folder.
How many sub-folders have you created?
4 should be fine; however, whatever you did Outlook doesn't like. It is hard to troubleshoot this issue like this, so I suggest we establish a secure remote assistance so that I can see your mailboxes myself and look for anything that shouldn't be there.
Here are the instructions on how to establish a secure remote assistance:Please click on the link below to download a secure remote assistance program.http://www.justanswer.com/remotedesktop/join.aspx?Session=de1d3d6e-5ccd-452a-a1fe-8f6ac4127460When a new web page opens, click on the green "I Agree" button, and run the downloaded file (named Elsinore.ScreenConnect.Client) by double-clicking it. Permit the connection if asked so that I can connect. We will then be able to chat as well.In case the link doesn't work for you, let me know.
I provided the instructions for establishing a secure remote assistance without paying anything extra.
Do you want to continue?
We are connected.
I have disconnected.
When free again, check all the folders again and see if you can avoid having too many sub-folders. Also, you can delete the e-mails and folders under the "Deleted Items" folder since that is like a trash.
Do that for all the e-mail accounts and it should make the error message go away.