How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I was doing a word document on windows 10. Actually 2 word

Customer Question

Hi
JA: Hi. What do you want help with?
Customer: I was doing a word document on windows 10. Actually 2 word documetns. They weren't saved. The laptop died. I have looked everywhere and scoured the net for ways to recover the items. It seems to set to have autosaved them but can't find them anywhere. Can you help?
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: Microsoft Surface
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Microsoft Office
Expert:  Kevin T replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 7 months ago.

Hi,

Is this your first time on Justanswer?

Have you checked the AutoSave folder?

Related Microsoft Office Questions