I'm sorry about the issue. What's the error or message?
Do you currently have access to that iCloud email address?
Do you also have access to a bigpond.com email address?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Thank you. Have you just received an email message from Apple?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=c87e7a7c-1410-4314-acdf-644ba9c59c34, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Remote support is quick and it takes little internet usage. Otherwise, I can help you here.
Are you trying to buy / set up / install Microsoft Office?
Can you please check your bigpond email to see if you had received an email message from Apple yet?
Please reply at the box below. Thank you,
Do you remember your @icloud.com email password?
What happens when you open the email message from Apple? Is there any error or message?
That is the deposit; we guarantee our service, so don't worry. Please let me know if you'd like to continue; we guarantee our service.
So you go to your @icloud.com email address, do you receive any email from Microsoft?
Please reply at the box below. thank you,
In your icloud email, what's the code number that was given to you in the email message from Microsoft?
This is for verification purpose; I can do this quicker for you. But if you'd like to do your own, please reset your Microsoft account password ***** your icloud email address at the website below:
, then let me know what happens. Thank you,
I'm sorry. I'm not sure what you means; the website live.com is owned by Microsoft. You have to verify your Microsoft account through the Microsoft website. You can also use the website account.microsoft.com or hotmail.com or outlook.com to reset the microsoft icloud account password. These websites are all owned by Microsoft.
Please let me know. Thank you,
Also, we have an A+ service rating at the Better Business Bureau website:
- I can connect remotely to your computer and fix the issue directly and quickly for you, or I can provide written instructions. It is your preference.Please let me know when you are available to continue; we guarantee our service. Thank you,
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if you still require assistance with the Microsoft Office account?I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.