How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask NewITZone Your Own Question

NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

Had to reboot computer and lost Microsoft office. Don't know

Customer Question

had to reboot computer and lost Microsoft office. Don't know how to install it with out buying it again.
JA: Just to clarify, what's the make and model of your computer? And what version of Office are you using?
Customer: lenova 80e3.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Microsoft Office
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows Vista, 7, 8 or 10?

When was the last time you were able top open or use your Microsoft Office programs?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 2 months ago.
windows 10. 2 days ago
Expert:  Jess M. replied 2 months ago.

Thank you for writing back with that information. What version of Office were you using: 2007, 2010, 2013 or 2016?