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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I cannot seem to open any of my office folders or program

Customer Question

I cannot seem to open any of my office folders or program files. I'm getting a microsoft office 15 message.
JA: Just to clarify, what's the make and model of your computer? And what version of Office are you using?
Customer: lenova computer.
JA: Have you installed any updates recently?
Customer: windows 8, office 10?
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: I might have if my computer told me to. I didn't pay for anything new.
JA: The Microsoft Office Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: Am I on JustAnswer, now?
Submitted: 26 days ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 26 days ago.


I'm sorry about the issue. What's the exact error or message?

When was the last time you were able to open your Office programs / files?

How old is your computer?

Please reply at the box below. Thank you,

Expert:  Viet -MS Office Tech replied 26 days ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,