Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
About how many pages is this document?
Please tell me more about this document. Was it created in this version of Word, or have you brought it in from another application?
Also, I have sent you an offer for remote services, as for problems like these , it's really the most effective way to solve. I can connect and see what you have and then fix it for you while you watch. So, please let me know if you'd like this much easier way to help you.
You can send me your document to work on, if you wish. If you'd like to do that, please use the link below. Upload, and then send me the link here so I can download the document. Thanks.