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I would like to SEE what you are describing in action.
Can you take some screen shots, or a small video of yoru screen?
Or the best way is t use a remote session.
Or, if you prefer, i can work with the file, and make the necessary changes on my end, and then send it back to you.
Its really up to you.
Depending on the type of file format......text in an image file are not editable.
But, again i would need to know more, before concluding anything.
If this is a .pub file format, then you would need to have Microsoft Publisher to be able to EDIT the file for what you are trying to change.
But if this is in a .pdf or .html file format, then you are only able to VIEW or PRINT the file....no editing allowed.
So again, it depends on what the file format actually is, and what program you are using.
if this is in a .txt file format (normally just ASCII text) you can edit the file, but this can be tricky, as some elements may not be carried over to a .txt file during the conversion.
So its always best to EDIT a publisher file in its original format (.pub) using Microsoft Publisher.