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NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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My computer did a huge update (10) hours now it's asking for

Customer Question

My computer did a huge update (10) hours now it's asking for my microsoft office product key. It was a download so I have nothing to refer to. Can you help me find out my product key?
Submitted: 2 months ago.
Category: Microsoft Office
Expert:  Cody replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 2 months ago.

What version of Office do you have?

Customer: replied 2 months ago.

I don't remember. How do I find out?

Expert:  Cody replied 2 months ago.

Start menu --> all programs --> Microsoft Office ---> should say what year it is

Customer: replied 2 months ago.

I have start in the upper left corner of my screen and don't know how to get to the "all programs", etc in this version.

Expert:  Cody replied 2 months ago.

can we do a remote session to check on this?

Expert:  Cody replied 2 months ago.

what operating system do you have?