Hello. My name is ***** ***** I will be assisting you today.
What version of Office do you have?
I don't remember. How do I find out?
Start menu --> all programs --> Microsoft Office ---> should say what year it is
I have start in the upper left corner of my screen and don't know how to get to the "all programs", etc in this version.
can we do a remote session to check on this?
what operating system do you have?