Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
I am confused as to 'not understanding your question'? Did you have another question that you opened and was talking
to someone already? Or are you referring to the questions by the automation you were answering to make the question, 'pearl'?
Pearl is not a human. Your experts (like me) are.
To continue; please tell me the exact model of your galaxy/phone ? And what free version of word did you use?