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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I am trying to sign-in to my Microsoft Office Account. I am

Customer Question

I am trying to sign-in to my Microsoft Office Account. I am receiving a message "You've tried to sign-in too many times with an incorrect account or password. I just changed my password ***** received a code from Microsoft to sign-in but to no avail.
I am Michael Dozier- My active Email Address is***@******.***; my home phone number on my account is(###) ###-#### My Old email address on my account was***@******.***. I also use a new gmail email address:***@******.***.
Please assist me so I can sign-in to my Microsoft Office Account.
Michael Dozier in Tampa, FL (###) ###-####***@******.***
Submitted: 9 months ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 9 months ago.


I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Can you please confirm the email address associated with your Microsoft / Office account?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,