Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What is the full and exact text of the error, please? include especially any error code, no matter how obscure it may appear. This is important to my figuring out what is wrong with the MS Word software.
Does MS Word close OK, after the error message? is there no further problem, and no problem with starting MS Word again?