Hi there, my name is*****'s the formula you need help with?
Yes, but I think it forces you to charge an extra $5. Hold on one second.
Download and run this:
No I don't think there's any charge added. Just download and click the link I gave you to start the session.
Are you still there?
Sorry, I tried to initiate the session and it said your payment failed.
OK, hold on.
Sorry, it still says "Status:payment failure" and I can't do anything until it gives me a link to start the session.
You need to do whatever you did before to request the session.
OK, I can see what you're doing on the computer