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Category: Microsoft Office
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Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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On Microsoft word, I am getting word can not open this

Customer Question

On Microsoft word, I am getting word can not open this document an then user/../~$ilding Block.dotx. Can someone help. I am not being able to insert page numbers.
Nick
Submitted: 9 months ago.
Category: Microsoft Office
Expert:  active1065 replied 9 months ago.

Hi,

Welcome to Justanswer. Which version of word are you using?

Customer: replied 9 months ago.
2016, in MS Office bundle 2016
Expert:  active1065 replied 9 months ago.

Please try this.

Close Word 2016, Press win +R on the keyboard (simultaneously) Run window appears. In Run let us type %appdata% , and then click Roaming.

Double-click the Microsoft folder, and then double-click Document Building Blocks.

Look for your locale folder then Move the locale folder to your desktop.

Restart Word 2016 and see if it works.

Regards,

Paul

Customer: replied 9 months ago.
I did that but it still says error can you remote connect. attached is what I get as a message
Expert:  active1065 replied 9 months ago.

Sure . What time will you be free. I am in the pacific timezone. Let me know if tomorrow 3 pm pacific time works for you,

Customer: replied 9 months ago.
can do it now!
Customer: replied 9 months ago.
that works
Expert:  active1065 replied 9 months ago.

Awesome. Let me know if any further help is needed and please don't forget to rate the service.

Regards.

Customer: replied 9 months ago.
i meant hat works to talk now
Customer: replied 9 months ago.
can we connect remotely?
Customer: replied 9 months ago.
got it to work

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