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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I have Microsoft Office 2011 # RFKJW-QPX7J-K9YDC-XVGK8-RBVT9

Customer Question

I have Microsoft Office for Mac 2011
# *****
I can't open Powerpoint for the first time without ID and Password.
The Microsoft ID I have recorded is***@******.*** and this is rejected by you.
My previous but still active e-mail is***@******.***.
Current preferable e-mail is***@******.***
Help!
Submitted: 4 months ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 4 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.