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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I purchased a refurbished HP 8200 with 2TB Hard Drive 16 Mg

Customer Question

I purchased a refurbished HP 8200 with 2TB Hard Drive 16 Mg RAM and 3.1 processor. I finished setting up the computer, but the hard drive makes a slight rattling noise that matches the blinking work light on the front panel. I can return it, but I thought I would check to see if this is normal or at least not abnormal
Submitted: 4 months ago.
Category: Microsoft Office
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Expert:  Russell H. replied 4 months ago.

The rattling noise is either owing to

1. the hard drive being mounted loosely, perhaps

or

2. the hard drive mounting being rather resonant, or itself mounted loosely,

or

3. the hard drive might possibly be defective and about to fail.

*If* you could post a brief (several seconds) WAV or similar sound file, recording the rattling noise, or send it to me via Customer Support at JustAnswer.com (*****@******.***), I could listen to it and judge more surely as to which of these problems might be the case, or whether it doubtfully is 4. quite normal enough.

Does this answer your question adequately yet? let me know, please.