I'm sorry about the issue. Is it Microsoft Excel?
Was it working fine previously?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
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Do you have Microsoft Office / Word / Excel version 2003, 2007, 2010, etc.?
Can you please click on Start -> Control Panel -> System... and confirm it has windows XP?
Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
Thank you. Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/Remote support is quicker and easier for you as I will do all the troubleshooting steps for you. Otherwise, I can provide written instructions.
- What happens when you double-click on the bar next a header letter icon at the top of a column?
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Did you double-click on the line between the columns at the top per my previous suggestion (not single-click, but double-click)?
Did you double-click on the line between the column letters at the top, such as between letters A and B or between letters B and C, etc. (whatever the column you want to expand the width for)?
Do you know if you have Microsoft Office version 2003, 2007, 2010, 2013, etc.?
I'm sorry; it takes time for me to test / troubleshoot and then to write all the instructions. If you'd like to change your mind, I can troubleshoot quickly via remote connection while you are watching (as I do not need to write the instructions). Otherwise, please wait for me to write instructions as we go on. Thank you,
In an excel spreadsheet, can you select all columns / rows, then click on the Home tab at the top, then click on Format option, then select option AutoFit Column Width and check?
Please let me know. Thank you,
Previously, were you able to do this by single-clicking on the lines between columns or double-clicking?
When did this issue first occur?
Previously, were you able to do this by single-clicking on the lines between columns or by double-clicking quickly on the lines between the columns?
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