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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I upgraded to Window 10 (somebody did it while it was free).

Customer Question

Good morning, I upgraded to Window 10 (somebody did it for me while it was free). Now I cannot access my account. It asks me for a product key which I don't have. I do have the product key for the Office Home and Stdent 2010, but it's not taking it. Can you please help?
Submitted: 9 months ago.
Category: Microsoft Office
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please the exact message it is giving you?

Customer: replied 9 months ago.
no problem, I am getting help from a Micosoft technician. Goodbye
Expert:  Richard replied 9 months ago.

ok, no problem

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