How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask NewITZone Your Own Question

NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I need to update my word 2013 and I had a screen at one time

Customer Question

I need to update my word 2013 and I had a screen at one time that said $69.95 or thereabouts to get my expired 2013 going again. I have not found it again and my word is locked. Can you help me.
Submitted: 4 months ago.
Category: Microsoft Office
Expert:  Martin replied 4 months ago.

Hello Nancy and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you remotely and troubleshoot the issue directly?


Related Microsoft Office Questions