Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.
Did you just have the document? We can try to find together in a remote support or you can try to find it
in a couple of different ways.
You can also try to find it by following this link if it wasnt saved.
Friendly reminder.If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be ableto log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteedmoney back if we cannot resolve your issue.If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see theoffer and we will continue immediately in this manner going forward.
I will be here for a few more hours today.