Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What version of Excel are you using? Is it 2010, 2013 or 2016?
Can you send me a sample Excel file showing the problem so that I can directly work on it? You can attach it here when you reply using the paper clip icon. You can also upload the sample file to http://filesXpress.com and then give me the short download link.Please let me know by replying to me here so that I can help you further.