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Josh
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 17594
Experience:  Microsoft Office expert
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I just purchased office 365 personal and I am getting Error

Customer Question

I just purchased office 365 personal and I am getting Error Code 0x5
JA: I love the irony of this stuff being called a productivity tool, lol. I'll hook you up with the Microsoft Office Technician who will get you productive again. Tell me a bit more about what's going on so he can help you best.
Customer: Correlation ID is there if you need it?
JA: Is there anything else important you think the Microsoft Office Technician should know?
Customer: I had purchased 2 in January for other computers .
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Microsoft Office Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Josh replied 1 year ago.
Hi, Go to System Preferences > Language & Text > Region (tab) Change to United States then close the window. Try again

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