My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Pleas wait .. I am typing
I believe this issue is caused due to corrupted registry settings. Request you to reinstall MS Office and check for issue..
You can uninstall MS Office 2013 using the uninstaller tool which i will share.
Please let me know if you have MS Office 2013 Installation file and Product key to continue the process
Can you atleast create a temp Windows profile and check if that issue appear. This helps to confirm whether its a computer wide or just your profile issue
can i start a remote session with your computer as it helps to analyse issue more better
Not for money..
Click Download Tool from below link and run it
Please let me know when you are back
Also run tool from below link
Sorry iam not able to find a fix for that reason i am opting out
One of my colleague will get you soon.
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.
Okay, take your own time.