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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I had a document saved in Microsoft Word then cloud saved it

Customer Question

I had a document saved in Microsoft Word then cloud saved it and all my additions disappeared
Submitted: 8 months ago.
Category: Microsoft Office
Expert:  Pamela Donald replied 8 months ago.

Can you go back to your documents or downloads in the file manager or folder at the bottom of your computer screen. The folder is on the taskbar at bottom left hand side

Customer: replied 8 months ago.
is it file explorer
Customer: replied 8 months ago.
the document with all the changes is not there
Customer: replied 8 months ago.
If that is the kind of service you provide I do NOT want it.
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you are using a Windows or a Mac computer. Also, let me know which cloud storage service you used to save the Word document.

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 8 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 8 months ago.

Hello!

Let me know if you were able to receive my messages.