Can you go back to your documents or downloads in the file manager or folder at the bottom of your computer screen. The folder is on the taskbar at bottom left hand side
Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please tell me if you are using a Windows or a Mac computer. Also, let me know which cloud storage service you used to save the Word document.I am awaiting your reply.Thanks,IT Miro
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